I have searched and tried to find a solution to my problem but I just can't get anything to work. I got a new computer and am trying to get the programmer and software to work. I updated drivers and it shows correctly in Device Manager. I try to program a chip and I get the message that my firmware version is 1.16 and needs to be updated to 1.18. I run the update and I get the error that the update failed and to toggle power and try again. I pressed the upgrade button and then Studio showed that the programmer was disconnected. I tried to update the firmware through FLIP but I get an error that the USB device cannot be opened.