New ATMEL ICE problem

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jpitz31
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Posted by jpitz31: Sat. Nov 22, 2014 - 05:57 AM
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Hello All,

 

I have the new White Atmel Ice programmer/debugger (one that supports both AVR and SAM devices)  I had not used it for a while and was setting up another computer with ATMEL Studio.  I plugged in the ICE unit and selected the "Device Programming" option in order to setup the programmer for a device I wanted to work with.  At first the ICE Tool was found from the drop down.  A dialog popped up indicating that a firmware upgrade needed to occur.  I selected the option and attempted to run the upgrade. The upgrade failed.  I then tried again. again the upgrade failed.

 

The dialog indicated to power off and then on the programmer.  I did, and received a message in the tool drop down that the programmer was disconnected.  I restarted Atmel Studio and attempted to reset the ICE unit by unplugging and re-plugging the USB port.  The ICE unit does show up as a HID device but Atmel Studio not does not recognize the ICE programmer anymore.  The ICE unit just flashes between orange and green.

 

It looks like the ICE unit hung while the firmware was being installed.  Any idea on how to re-flash the ICE unit.  This is a rather expensive device to replace due to a firmware crash?

 

Thanks

 

Joe 

Resistance is not futile, It's voltage divided by current

Tags:

Tools, In-System Debuggers and Programmers
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gchapman
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Posted by gchapman: Sun. Nov 23, 2014 - 12:35 AM
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jpitz31 wrote:
Any idea on how to re-flash the ICE unit.
I'm guessing manual upgrade for this case.

Atmel

Documentation Home

Atmel Studio

Miscellaneous Windows

Firmware upgrade

http://www.atmel.com/webdoc/atmelstudio/atmelstudio.AvrStudioUserGuide.FirmwareUpgrade.html

"Dare to be naïve." - Buckminster Fuller

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jpitz31
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Posted by jpitz31: Sun. Nov 23, 2014 - 03:58 AM (Reply to #2)
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Thanks gchapman,  

 

This worked,  contents on the link was sketchy but I figured it out.  I will post the steps here so, if anyone in the future runs into this again they will have the info:

 

Copy the following file C:\Program Files (x86)\Atmel\Atmel Studio 6.2\tools\Atmel-ICE\atmelice_fw.zip

to the folder: 

 

C:\Program Files (x86)\Atmel\Atmel Studio 6.2\atbackend

 

Run the following command:

 

C:\Program Files (x86)\Atmel\Atmel Studio 6.2\atbackend>atfw -t atmelice -a atmelice_fw.zip

 

Cheers

 

Joe

 

 

 

Resistance is not futile, It's voltage divided by current

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Aleksey_ua
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Posted by Aleksey_ua: Sat. May 23, 2015 - 06:11 PM
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Thanks, jpitz31

 

I got the same problem, but my "atfw" didn't work properly. So I did just:

 

Copy the following file C:\Program Files (x86)\Atmel\Atmel Studio 6.2\tools\Atmel-ICE\atmelice_fw.zip

to the folder:

 

C:\Program Files (x86)\Atmel\Atmel Studio 6.2\atbackend

 

and then run upgrade through Atmel Studio 6.2 again. Upgraded successfully!

 

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igendel
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Posted by igendel: Thu. Aug 13, 2015 - 01:17 AM (Reply to #3)
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jpitz31 wrote:

I will post the steps here so, if anyone in the future runs into this again they will have the info:

 

Copy the following file C:\Program Files (x86)\Atmel\Atmel Studio 6.2\tools\Atmel-ICE\atmelice_fw.zip

to the folder: 

 

C:\Program Files (x86)\Atmel\Atmel Studio 6.2\atbackend

 

Run the following command:

 

C:\Program Files (x86)\Atmel\Atmel Studio 6.2\atbackend>atfw -t atmelice -a atmelice_fw.zip

 

Cheers

 

Joe

 

 

 

 

Thanks Joe! I ran into the exact same problem, found this thread - and your solution here worked perfectly.

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mrberman87
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Posted by mrberman87: Thu. Sep 29, 2016 - 05:17 PM (Reply to #4)
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I know this is a little old, but THANK YOU!!! I thought I bricked my device but this worked perfectly!!!

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hani_N
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Posted by hani_N: Fri. Jun 9, 2017 - 03:47 PM
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Hello all,

I have a JTAGICE 3, every time I try to use it to debug and program my MCU it shows me a message that says " No target devices were detected. Debugger command Activate physical failed."

Does anyone have any idea on how to fix this or what might be causing this ?

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ki0bk
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Posted by ki0bk: Fri. Jun 9, 2017 - 03:51 PM
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No power on target device? 

Atmel debuggers do not supply target power as a general rule.

 

Jim

 

 

FF = PI > S.E.T

 

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hani_N
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Posted by hani_N: Fri. Jun 9, 2017 - 04:02 PM (Reply to #8)
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well now it changed, it says that voltage is off or too low, but when i measure it with my voltmeter it gives a steady value of 3.9 V, yeah i know they don't supply power, it's just telling me that there is low or no power in my board and thus can't debug it.

Last Edited: Fri. Jun 9, 2017 - 04:36 PM
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Gold Markclawson
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Posted by clawson: Fri. Jun 9, 2017 - 04:40 PM
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So that voltage is not getting to the pin on the connector where the ICE tries to measure it perhaps? (it has to measure it so it can adapt its interface for 3.3V or 5.0V or whatever is being used)

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hani_N
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Posted by hani_N: Fri. Jun 9, 2017 - 05:04 PM (Reply to #10)
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I tested the JTAG pins on my microcontroller and found that the TDO pin has no voltage on it, could this be it? or is that the normal thing for it ? ( sorry if the question sounds stupid, i'm still new to this)

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Gold Markclawson
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Posted by clawson: Fri. Jun 9, 2017 - 05:24 PM
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TDI/TDO isa chain, data only appears on TDO when it is clocked. It could well be that its resting state is '0' so 0V

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steve17
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Posted by steve17: Fri. Jun 9, 2017 - 07:38 PM (Reply to #11)
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hani_N wrote:

I tested the JTAG pins on my microcontroller and found that the TDO pin has no voltage on it, could this be it?

No.  The programmer/debugger looks at VCC.  It must see the board's VCC and ground.

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Bronze Markjs
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Posted by js: Fri. Jun 9, 2017 - 11:05 PM
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debug and program my MCU it shows me a message

WHICH MCU and which programming/debugging interface?

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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MarkThomas
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Posted by MarkThomas: Sat. Jun 10, 2017 - 07:16 PM
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Are you plugged in to the right port on the ICE?  I had weird problems using an AVR until I noticed the cable was plugged into the SAM port on the ICE.

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atmel_fan
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Posted by atmel_fan: Wed. Sep 5, 2018 - 08:11 AM
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Hi Joe,

 

I have the same problem, but i have a 7.0 atmel studio version, so when i run the command with 7.0, it does not work, can you help me please ?

 

Thank you

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