I have the new White Atmel Ice programmer/debugger (one that supports both AVR and SAM devices) I had not used it for a while and was setting up another computer with ATMEL Studio. I plugged in the ICE unit and selected the "Device Programming" option in order to setup the programmer for a device I wanted to work with. At first the ICE Tool was found from the drop down. A dialog popped up indicating that a firmware upgrade needed to occur. I selected the option and attempted to run the upgrade. The upgrade failed. I then tried again. again the upgrade failed.
The dialog indicated to power off and then on the programmer. I did, and received a message in the tool drop down that the programmer was disconnected. I restarted Atmel Studio and attempted to reset the ICE unit by unplugging and re-plugging the USB port. The ICE unit does show up as a HID device but Atmel Studio not does not recognize the ICE programmer anymore. The ICE unit just flashes between orange and green.
It looks like the ICE unit hung while the firmware was being installed. Any idea on how to re-flash the ICE unit. This is a rather expensive device to replace due to a firmware crash?