Microchip Studio not recognizing Atmel ICE after upgrade

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Hello,

 

I upgraded Atmel Studio to Microchip Studio, and after the upgrade my Atmel ICE no longer appears as a tool on either the Device Programming dialog or Project Properties screen. I removed and reloaded the Atmel ICE USB driver with no change.

 

It worked fine before the upgrade. What am I missing?

My OS id Windows 10 and the version of Microchip studio I upgraded to is 7.0.2542

 

Thanks,

Jack

Jack

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This?

How Do I Get My Tool to be Recognized by Microchip Studio? | Microchip Studio

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If it is located there [Windows Device Manger, tool identified as unknown], try to reinstall the driver by double-clicking the tool, click the Driver tab, and choose Update Driver

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"Dare to be naïve." - Buckminster Fuller

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Thanks for the reply gchapman.

 

In Device Manager, the driver is identified as "Atmel-ICE Data Gateway". The Windows Device Status says: “The drivers for this device are not installed (Code 28)” (I did not notice that until I looked closer at the status). If I uninstall the device and reinstall it, I see the same message. When I remove the driver, unplug the USP cable and plug it back in, it appears to install the device. I also rebooted the computer as a "I'll try anything fix - Again, No Luck.

 

I did a search for an updated driver and found a driver on an Atmel ICE webpage. The driver is named DGllib.dll and is dated 8/17/18. I downloaded it and attempted to update, but get the error message indicating that windows is unable to install the driver because it could not find a driver. I think the version of the driver I downloaded is dgilib-5.7.244. Do you know if this is the correct driver?

 

And as I said in my initial post, before upgrading to this latest version, everything worked perfectly.

 

Thanks again for the reply,

 

Jack

Jack

Last Edited: Mon. Mar 22, 2021 - 09:43 PM
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JTGartner wrote:
In Device Manager, the driver is identified as "Atmel-ICE Data Gateway".
There's a fix procedure for when only DGI appears; I don't have that URL immediately at hand.

Expected is three (IIRC) drivers of which USB HID is primary (programming, debugging)

 

"Dare to be naïve." - Buckminster Fuller

Last Edited: Mon. Mar 22, 2021 - 09:56 PM
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I downloaded a zip file named dgilib-5.7.244.zip. In that archive were three files: dgilib.dll, dgilib.h, and dgilib.pdb. Given what you said about three drivers, I guess maybe I am looking in the wrong place.

I found it at https://www.microchip.com/Develo....

When you get a chance if you could give me the correct location, I would appreciate it.

 

Thanks again

Jack

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"Dare to be naïve." - Buckminster Fuller

Last Edited: Mon. Mar 22, 2021 - 10:34 PM
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Gchapman, got it working. Thank you for your help.

 

I read your reply and your “maybe” suggestion did the trick. Here’s what I did:

 

Removed the Atmel-ICE drivers, uninstalled Microchip Studio, rebooted the computer, reinstalled Microchip Studio, then plugged the ICE back in, which reinstalled the Atmel-ICE drivers.

 

I haven’t completely tested the installation, but so far everything seems okay. I would have tried re-installing Microchip Studio at some point, but I probably would not have thought about removing the Atmel-ICE drivers first. Which I think was the key.

 

So again… Thank You!

 

Jack

Jack