atmel sudio 7 installation

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I have a problem during atmel sudio 7 intallation......i can't solve it 

this message is:

An error occured

MPLAB communication library

Attachment(s): 

Last Edited: Mon. Mar 30, 2020 - 02:03 PM
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Did you find the solution I have the same problem

 
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Please don't keep spamming the same question all over the place:

 

https://community.atmel.com/foru...

 

Top Tips:

  1. How to properly post source code - see: https://www.avrfreaks.net/comment... - also how to properly include images/pictures
  2. "Garbage" characters on a serial terminal are (almost?) invariably due to wrong baud rate - see: https://learn.sparkfun.com/tutorials/serial-communication
  3. Wrong baud rate is usually due to not running at the speed you thought; check by blinking a LED to see if you get the speed you expected
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  5. When your question is resolved, mark the solution: https://www.avrfreaks.net/comment...
  6. Beginner's "Getting Started" tips: https://www.avrfreaks.net/comment...
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I've seen your answer, but the "How to fix Installer Errors..." link takes you to a dead end:
 

 

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the "email us" link takes you to an empty address mail form

 

if you know how to fix this issue, could you please share it. I'm behind on a project that selected a SAMW25 device and I can't even begin to review the device without a IDE.

 

Thank you.