Atmel Studio 7.0 new install on Windows 10 2004 - not starting

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nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

Posted by nickds1: Tue. Jun 30, 2020 - 10:48 AM

Edit: Please see post further down as well for more detail.

I've a new default install of Atmel Studio 7.0 installed from a full download of as-installer-7.0.2397-full.exe

The system is a rock-solid un-messed-with, fully patched, Windows 10 Pro version 2004 system, OS build # 19041.329 with the Windows Feature Experience Pack 120.2202.130.0

AS 7 installs cleanly, but will not start - on clicking, I get the splash screen, then the screen goes white with the hourglass, then the white disappears (app has terminated).

Bit of a loss as where to go now - rather irritating. All my other dev environments (MSP430/ESP32/PIC/Xilinx etc.) are fine. I do have MS VB 2010 Express, MS VC# 2010 Express, MS VC++ 2010 Express, MS VS 2005 Express installed. There is a bunch of other stuff, mostly National Instruments GPIB, some HP stuff

Windows Application Event Log contains:

Log Name: Application
Source: Application Error
Date: 29/06/2020 14:06:16
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NICK11
Description:
Faulting application name: AtmelStudio.exe, version: 7.0.0.3908, time stamp: 0x5d6e3559
Faulting module name: PresentationFramework.ni.dll, version: 4.8.4180.0, time stamp: 0x5e7d255f
Exception code: 0xc000041d
Fault offset: 0x003d4186
Faulting process id: 0x59c8
Faulting application start time: 0x01d64e160bee0995
Faulting application path: C:\Program Files (x86)\Atmel\Studio\7.0\AtmelStudio.exe
Faulting module path: C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\8681b49f8f2e3fb6d7848aef17e4fb1f\PresentationFramework.ni.dll
Report Id: 85375514-5a71-44d9-be11-491e88c53b18
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win...">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-29T13:06:16.1308732Z" />
<EventRecordID>8304</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>NICK11</Computer>
<Security />
</System>
<EventData>
<Data>AtmelStudio.exe</Data>
<Data>7.0.0.3908</Data>
<Data>5d6e3559</Data>
<Data>PresentationFramework.ni.dll</Data>
<Data>4.8.4180.0</Data>
<Data>5e7d255f</Data>
<Data>c000041d</Data>
<Data>003d4186</Data>
<Data>59c8</Data>
<Data>01d64e160bee0995</Data>
<Data>C:\Program Files (x86)\Atmel\Studio\7.0\AtmelStudio.exe</Data>
<Data>C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\8681b49f8f2e3fb6d7848aef17e4fb1f\PresentationFramework.ni.dll</Data>
<Data>85375514-5a71-44d9-be11-491e88c53b18</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

I started the app from the command line with /log and get (in C:\Users\Nick\AppData\Roaming\Atmel\AtmelStudio\7.0\ApplicationStatus.log)

14:06:06.923: Constructing a new instance of Status Report Service
14:06:06.923:
14:06:06.923: Providing a new reference to the instance of Status Report Service
14:06:06.937: Entering constructor for: Atmel.VsIde.AvrStudio.Services.BackendService.BackendServicePackage
14:06:06.938: Entering Initialize() of: Atmel.VsIde.AvrStudio.Services.BackendService.BackendServicePackage
14:06:06.964: 14:06:06: [INFO] Starting local Backend Agent atbackend.exe 127.0.0.1:0
14:06:06.983: 14:06:06: [INFO] Process: C:\Program Files (x86)\Atmel\Studio\7.0\atbackend\atbackend.exe /connection-port=49639
14:06:07.014: Entering constructor for: Atmel.VsIde.AvrStudio.Debugging.DataBreakpoint.DataBreakpointPackage
14:06:07.016: Entering Initialize() of: Atmel.VsIde.AvrStudio.Debugging.DataBreakpoint.DataBreakpointPackage
14:06:07.158: Entering constructor for: Atmel.VsIde.AvrStudio.Debugging.DebugCommands.DebugCommandsPackage
14:06:07.166: Entering constructor for: Atmel.VsIde.AvrStudio.Services.DeviceService.DeviceServicePackage
14:06:07.167: Entering Initialize() of: Atmel.VsIde.AvrStudio.Services.DeviceService.DeviceServicePackage
14:06:07.173: Entering constructor for help about Atmel.VsIde.AvrStudio.Branding.HelpAbout.HelpAboutPackage
14:06:07.174: 14:06:07: [INFO] Initializing help package Atmel.VsIde.AvrStudio.Branding.HelpAbout.HelpAboutPackage
14:06:07.190: Entering constructor for: Atmel.VsIde.AvrStudio.LanguageServices.Packages.ServiceProviderImplementations
14:06:07.191: Entering Initialize() of: Atmel.VsIde.AvrStudio.LanguageServices.Packages.ServiceProviderImplementations
14:06:08.390: Entering constructor for: Atmel.VsIde.AvrStudio.Services.TargetService.TargetManagerPackage
14:06:08.391: Entering Initialize() of: Atmel.VsIde.AvrStudio.Services.TargetService.TargetManagerPackage
14:06:08.476: Entering Initialize() of: Atmel.VsIde.AvrStudio.AsfPackage.AsfPackage
14:06:08.642: Entering constructor for: Atmel.VsIde.AvrStudio.Asf.Service.AsfServicePackage
14:06:08.643: Entering Initialize() of: Atmel.VsIde.AvrStudio.Asf.Service.AsfServicePackage
14:06:08.648: Entering constructor for: Atmel.FDK.FDKPackage
14:06:08.658: Entering Initialize() of: Atmel.FDK.FDKPackage
14:06:08.690: Entering constructor for: Atmel.AtmelKits.AtmelKitsPackage
14:06:08.690: Entering Initialize() of: Atmel.AtmelKits.AtmelKitsPackage
14:06:08.696: Entering constructor for: ToolchainProvider.AvrStudioToolchainExtensionPackage
14:06:08.696: Entering Initialize() of: ToolchainProvider.AvrStudioToolchainExtensionPackage
14:06:08.702: Entering constructor for: Atmel.VsIde.AvrStudio.Extensions.AvrAssembler.AvrAssemblerToolchainPackage
14:06:08.703: Entering Initialize() of: Atmel.VsIde.AvrStudio.Extensions.AvrAssembler.AvrAssemblerToolchainPackage

(end - nothing after this line)

Nicko

Tags:

Tools, Atmel Studio (AVR-related), # Atmel studio, Windows 10 2004, Windows 10X, Atmel Studio 7.0.2397, Susan Bradley, Docker, App-V

Last Edited: Tue. Jul 7, 2020 - 05:18 PM

GermanFranz

Level: Hangaround

Joined: Tue. Feb 27, 2018

Posts: 107 View posts

Location: Germany

Posted by GermanFranz: Tue. Jun 30, 2020 - 12:28 PM

nickds1 wrote:

AS 7 installs cleanly, but will not start - on clicking

I just faced the same task. Fresh installation @ fresh Win10Home-2004.

No problems starting the program!

I used the offline installer (874 MB).

Last Edited: Tue. Jun 30, 2020 - 09:10 PM

EllenR

Level: Rookie

Joined: Wed. Mar 13, 2019

Posts: 35 View posts

Location: Germany

Posted by EllenR: Tue. Jun 30, 2020 - 02:07 PM

Hello,

I have AS7 on Win 10 Home. Installed with: as-installer-7.0.1931-full.exe

Also Visual Studio Express 2013 (VB, C#, C++)

No Problems.

Info from AS (Help > About Atmel Sudio):

Atmel Studio 7 (Version: 7.0.1931 - )
© 2015 Atmel Corp.
All rights reserved.

OS Version: Microsoft Windows NT 6.2.9200.0
Platform: Win32NT

Installed Packages: Shell VSIX manifest - 7.0
Shell VSIX manifest
Version: 7.0
Package GUID: e874ffe4-fbe3-4624-9a17-61014ede02d0
Company: Atmel Corporation

Installed Packages: Atmel Start - 1.0.158.0
Atmel Start
Version: 1.0.158.0
Package GUID: F8853255-9C7B-4DC2-8E0F-64D9324AEB0E
Company: Atmel

Installed Packages: Atmel Software Framework - 3.46.0.1555
ASF
Version: 3.46.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.46.0
Release Description: ASF - 3.46.0 Release

ASF
Version: 3.45.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.45.0
Release Description: ASF - 3.45.0 Release

ASF
Version: 3.44.1
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.44.1
Release Description: ASF - 3.44.1 Release

ASF
Version: 3.44.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.44.0
Release Description: ASF - 3.44.0 Release

ASF
Version: 3.43.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.43.0
Release Description: ASF - 3.43.0 Release

ASF
Version: 3.42.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.42.0
Release Description: ASF - 3.42.0 Release

ASF
Version: 3.41.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.41.0
Release Description: ASF - 3.41.0 Release

ASF
Version: 3.40.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.40.0
Release Description: ASF - 3.40.0 Release

ASF
Version: 3.39.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.39.0
Release Description: ASF - 3.39.0 Release

ASF
Version: 3.38.0
Package GUID: 4CE20911-D794-4550-8B94-6C66A93228B8
Company: Atmel
HelpUrl: http://asf.atmel.com/3.38.0
Release Description: ASF - 3.38.0 Release

Installed Packages: LiveWatch - 2.0.65
LiveWatch
Version: 2.0.65
Package GUID: 7DF6DCFD-2BCA-41C7-9C0E-1B7F606B008E
Company: Atmel

Installed Packages: GdbConsole - 7.0.188
GdbConsole
Version: 7.0.188
Package GUID: 49258291-0FED-4501-881B-6BAA91BEBCA8
Company: Atmel

Installed Packages: Atmel Kits - 7.0.122
Atmel Kits
Version: 7.0.122
Package GUID: 6F4B8FE4-C464-4916-8B43-AC92431C1CDF
Company: Atmel

Installed Packages: AtmelToolchainProvider - 7.0.895
AtmelToolchainProvider
Version: 7.0.895
Package GUID: AtmelToolchainProvider.Atmel.10EF9C74-D8DA-4872-85F5-D8BB3101E245
Company: Atmel

Installed Packages: Data Visualizer Extension - 2.18.723
Data Visualizer Extension
Version: 2.18.723
Package GUID: 25dc067d-df31-4e22-be7f-cc6a77ccc7f3
Company: Atmel

Installed Packages: Microchip Gallery - 8.1.0
Microchip Gallery
Version: 8.1.0
Package GUID: AtmelStudio7ExtensionManager
Company: Microchip

Installed Packages: Visual Assist for Atmel Studio - 10.9.2093.2
Visual Assist for Atmel Studio
Version: 10.9.2093.2
Package GUID: 7997A33C-B154-4b75-B2AC658CD58C9510
Company: Whole Tomato Software

https://social.msdn.microsoft.com/Profile/ellen%20ramcke

Last Edited: Tue. Jun 30, 2020 - 02:09 PM

Level: Moderator

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Posts: 29672 View posts

Location: Sydney, Australia (Gum trees, Koalas and Kangaroos, No Edelweis, but plenty of Corona beer)

Posted by js: Tue. Jun 30, 2020 - 10:41 PM

installed from a full download

I just updated my laptop to Win10 pro, also no problem. I installed it from the web installer instead which is the recommended mode.

May have to wait for the Studio guru to pop in, or may try a full uninstall and reinstall.

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

meolsen

Level: Site Admin

Joined: Wed. Jul 27, 2011

Posts: 3630 View posts

Location: Microchip, Arizona

Posted by meolsen: Tue. Jun 30, 2020 - 10:56 PM

I would make sure that there are no windows updates pending, and run https://atmel-studio.s3-us-west-... and see if it finds something to repair (given that the crash happens in C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\8681b49f8f2e3fb6d7848aef17e4fb1f\PresentationFramework.ni.dll which is part of .NET)

:: Morten

(yes, I work for Atmel, yes, I do this in my spare time, now stop sending PMs)

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

Posted by nickds1: Sun. Jul 5, 2020 - 08:01 PM

More on this - I'm pretty convinced that this is a Windows 10, v2004 vs. Atmel Studio compatibility issue. The faulting module is part of .NET 4.8.4180.0 which was updated as part of the 2004 update - see attached

NB. I've tried both the off- and on-line installers - no difference. I've removed all old copies of everything from the system, including all the old .NET and VisualStudio installations, and updated most other frameworks to the latest versions. Very cathartic.

However, even after all that, there is absolutely no change to the behaviour of AtmelStudio.exe.

There are no Windows Updates pending (it's checked every day) and .NET has not been a layered product for some time - .NET 4 onwards is part of Windows... - again, see attached.

This is the AppCrash event log entry (WER file added as attachment too - there was no .DMP, only a .WER):

Log Name: Application
Source: Windows Error Reporting
Date: 05/07/2020 20:14:57
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: NICK11
Description:
Fault bucket 2095689192685586552, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AtmelStudio.exe
P2: 7.0.0.3908
P3: 5d6e3559
P4: PresentationFramework.ni.dll
P5: 4.8.4180.0
P6: 5e7d255f
P7: c000041d
P8: 003d4186
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15EE.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2040.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2070.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER20BF.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AtmelStudio.exe_5c7d8045a152843c878468a2e67dea2875917e2_d640a3f2_39d755eb-1d2f-4c3b-b63c-fc230739837d

Analysis symbol:
Rechecking for solution: 0
Report Id: 0309a7ba-7aac-451d-9018-64ac993a3c68
Report Status: 268435456
Hashed bucket: 129a085c664fb0ad8d156237a1a64878
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win...">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-07-05T19:14:57.2004152Z" />
<EventRecordID>11602</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>NICK11</Computer>
<Security />
</System>
<EventData>
<Data>2095689192685586552</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>AtmelStudio.exe</Data>
<Data>7.0.0.3908</Data>
<Data>5d6e3559</Data>
<Data>PresentationFramework.ni.dll</Data>
<Data>4.8.4180.0</Data>
<Data>5e7d255f</Data>
<Data>c000041d</Data>
<Data>003d4186</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15EE.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2040.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2070.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER20BF.tmp.txt</Data>
<Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AtmelStudio.exe_5c7d8045a152843c878468a2e67dea2875917e2_d640a3f2_39d755eb-1d2f-4c3b-b63c-fc230739837d</Data>
<Data>
</Data>
<Data>0</Data>
<Data>0309a7ba-7aac-451d-9018-64ac993a3c68</Data>
<Data>268435456</Data>
<Data>129a085c664fb0ad8d156237a1a64878</Data>
<Data>0</Data>
</EventData>
</Event>

Attachment(s):

2020-07-05 20_35_54-8681b49f8f2e3fb6d7848aef17e4fb1f.png

2020-07-05 20_46_11-Windows PowerShell ISE.png

2020-07-05 20_44_15-Event Viewer.png

Report.wer_.txt

Nicko

Last Edited: Mon. Jul 6, 2020 - 08:41 AM

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

Posted by nickds1: Wed. Jul 8, 2020 - 02:22 PM

Thanks to those that responded with their own experiences - unfortunately none were for the Win 10 Pro 2004 + AtmelStudio 7.0.2397 combination which I am referring to...

This is a show-stopper for us at the moment and it'd be really good if someone from Atmel who understands the IDE could chip in. Every other app is just fine, including the MASSIVE Xilinx Vivado HLS, Eclipse variants (used by ESP32 & TI MSP430/432 CCS), Arduino, MPLAB etc. etc.

The error is immutable, i.e. it's always the same and is thus a "solid fault". If Atmel would like other diagnostics, I can easily provide whatever is required.

Or, is there somewhere else more appropriate to ask about this?

Edit: Just opened a support case on this.

Nicko

Last Edited: Wed. Jul 8, 2020 - 02:40 PM

meolsen

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Joined: Wed. Jul 27, 2011

Posts: 3630 View posts

Location: Microchip, Arizona

Posted by meolsen: Wed. Jul 8, 2020 - 02:38 PM

If you want support, then you need to open a support case... I think that's at https://microchipsupport.force.com/s/ (you'll find it under Design Support at microchip.com)

(And as a reference, I do not have this error running Studio on Windows 10 2004...)

:: Morten

(yes, I work for Atmel, yes, I do this in my spare time, now stop sending PMs)

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

Last Edited: Wed. Jul 8, 2020 - 02:39 PM

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

Posted by nickds1: Wed. Jul 8, 2020 - 02:43 PM (Reply to #8)

Weird! Our posts crossed - I have just opened a case ( 00528873 ) so hoping for some movement on this.

Are you running the same version of Atmel Studio, i.e. 7.0.2397 and the same version of .NET 4?

Nicko

Last Edited: Wed. Jul 8, 2020 - 02:44 PM

awneil

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Joined: Fri. Jul 1, 2005

Posts: 19739 View posts

Location: Basingstoke, Hampshire, UK

#10

Posted by awneil: Wed. Jul 8, 2020 - 02:44 PM (Reply to #8)

meolsen wrote:

open a support case

see: https://community.atmel.com/comm...

EDIT

too late, I see

Top Tips:

How to properly post source code - see: https://www.avrfreaks.net/comment... - also how to properly include images/pictures
"Garbage" characters on a serial terminal are (almost?) invariably due to wrong baud rate - see: https://learn.sparkfun.com/tutorials/serial-communication
Wrong baud rate is usually due to not running at the speed you thought; check by blinking a LED to see if you get the speed you expected
Difference between a crystal, and a crystal oscillator: https://www.avrfreaks.net/comment...
When your question is resolved, mark the solution: https://www.avrfreaks.net/comment...
Beginner's "Getting Started" tips: https://www.avrfreaks.net/comment...

meolsen

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Posts: 3630 View posts

Location: Microchip, Arizona

#11

Posted by meolsen: Wed. Jul 8, 2020 - 02:49 PM

I run more .NET versions than I care to admit...

Did you try to do a repair of .NET with the link I provided above?

:: Morten

(yes, I work for Atmel, yes, I do this in my spare time, now stop sending PMs)

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

nickds1

Level: Wannabe

Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#12

Posted by nickds1: Wed. Jul 8, 2020 - 03:04 PM (Reply to #11)

I ran it, but it doesn't do anything as the version I have installed is later than the tool supports.

I too have a lot of .NET versions, but only those the tools use - I listed those via a PowerShell script, the output of which is an attachment in one of the above posts.

I have run Microsoft's recommended .NET repair tool that does support 4.8 and later, from https://www.microsoft.com/en-us/download/details.aspx?id=30135

Quote:

This tool troubleshoots common issues with the setup of Microsoft .NET Framework or with updates to Microsoft .NET Framework setup installation. Additionally, this tool tries to resolve these issues by applying known fixes or by repairing the installed product.

Note: The current version of the tool supports repairing the .NET Framework 4.8, 4.7.2, 4.7.1, 4.7, 4.6.2, 4.6.1, 4.6, 4.5.2, 4.5.1, 4.5, 4.0 and 3.5 SP1 (includes .NET 3.0 SP2 and .NET 2.0 SP2).

No change

EDIT: Just for completeness, I ran it from the command line explicitly asking it to repair the .NET 4.8 installation that AS 7 is using. via

C:\Users\Nick\Downloads>NetFxRepairTool.exe /q /r .net48

C:\Users\Nick\Downloads>

No change

Nicko

Last Edited: Wed. Jul 8, 2020 - 03:25 PM

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#13

Posted by nickds1: Fri. Jul 10, 2020 - 02:49 PM (Reply to #12)

Thanks to those who made suggestions...

Bogdan from Microchip Support may have fixed this - see https://microchipsupport.force.com/s/article/Atmel-Studio-7-crashes---Unable-to-launch-Atmel-Studio---Debugging-steps

Following every step of the procedure in the KB article and then uninstalling AtmelStudio, rebooting and re-installing seems to have sorted the issue. The next few days will decide...

It's not clear what the root cause was, except that it wasn't the anti-virus s/w I use.

Nicko

Last Edited: Fri. Jul 10, 2020 - 03:13 PM

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#14

Posted by nickds1: Mon. Jul 20, 2020 - 10:22 AM

Not completely fixed... I now get the busy message that others have reported, plus any attempt to install extension updates crashes with a missing entry point. A missing entry point is most certainly a solid fault.

Very frustrating. There have been several uninstall/install cycles of both VS and AS and the issue is now being escalated.

Nicko

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#15

Posted by nickds1: Wed. Jul 22, 2020 - 01:24 PM

OK - I uninstalled AS 7 and everything to do with Visual Studio including the 2019 Community Edition I use for C++ Windows development. Rebooted, then re-installed AS 7 from as-installer-7.0.2397-web.exe without installing any Visual Studio components first.

As if by magic, extension updates now work, but I'm still getting the "Waiting for an operation to complete" message. And, no, I don't have a Cherry keyboard, so that's not the problem. Nor is a USB conflict (that's been checked too).

I have to say, although I really appreciate the support from Microchip, this application has given me more grief and wasted more time than pretty much anything I can think of in the last 10 years - no other app comes anywhere near it. I use a whole load of development tools from other manufacturers with no issues whatsoever. The system is rock-solid stable with clean error logs and is fully up-to-date with all MS patches and application s/w versions.

No application should be this sensitive to its environment. There are a fair few people having problems - my last remaining one is pretty common too - there are several threads on that, none with a resolution unless you are using a Cherry programmable keyboard (I'm not) or are prepared to build either a clean 10 system (not practicable for us) or to install on Windows 7 (now out of support from MS).

I'm now concerned about re-installing VS 2019 community edition in case I break AS 7 and waste yet more time. It just shouldn't be this way.

Nicko

Last Edited: Wed. Jul 22, 2020 - 01:35 PM

clawson

Level: Moderator

Joined: Mon. Jul 18, 2005

Posts: 99948 View posts

Location: (using avr-gcc in) Finchingfield, Essex, England

#16

Posted by clawson: Wed. Jul 22, 2020 - 02:04 PM

nickds1 wrote:

I'm now concerned about re-installing VS 2019 community edition in case I break AS 7 and waste yet more time. It just shouldn't be this way.

Perhaps isolate one or other in a VM?

nickds1

Level: Wannabe

Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#17

Posted by nickds1: Wed. Jul 22, 2020 - 02:13 PM

clawson wrote:

nickds1 wrote:
I'm now concerned about re-installing VS 2019 community edition in case I break AS 7 and waste yet more time. It just shouldn't be this way.
Perhaps isolate one or other in a VM?

That is indeed the obvious route - I was just having a whinge really about why was any of this necessary? I must have wasted at least a full day, possibly more, on getting this installed and almost working. More irritatingly, it's been about 2 weeks elapsed. Life is too short.

Nicko

Last Edited: Wed. Jul 22, 2020 - 02:14 PM

gchapman

Level: 10k+ Postman

Joined: Tue. Jan 9, 2007

Posts: 12211 View posts

Location: Clay County, Texas, u.S.A.

#18

Posted by gchapman: Wed. Jul 22, 2020 - 02:29 PM (Reply to #15)

nickds1 wrote:

The system is rock-solid stable ...

Glad to read that as others have issues with Windows 10 2004.

nickds1 wrote:

... or are prepared to build either a clean 10 system (not practicable for us) ...

iow, nuke-and-pave is a no-go.

nickds1 wrote:

... or to install on Windows 7 (now out of support from MS).

Windows 7 ESU is available at a reasonable price.

Windows 8.1 EOS is somewhat in the future.

Windows 8.1 is the most reliable Windows; Windows 10 as the most secure Windows.

nickds1 wrote:

I'm now concerned about re-installing VS 2019 community edition in case I break AS 7 ...

A virtual machine for Visual Studio is an end-run.

nickds1 wrote:

It just shouldn't be this way.

Windows 10X will eventually containerize Win32 applications.

Tag » Win10 2004 bugs « @ AskWoody

Windows 10, version 2004 and Windows Server, version 2004 - Windows Release Information | Microsoft Docs

Setting up a new PC: The first steps @ AskWoody

by Susan Bradley

Step 1 – Do an initial cleaning

[third paragraph]

That’s not to say I won’t do a fresh, from-scratch reinstall of Windows.

...

Prepping for 2020 | AVR Freaks (Windows 7 ESU)

Windows lifecycle fact sheet

Atmel Studio 7 does not recognize [xxx] Xplained board under VirtualBox | AVR Freaks

Visual Studio 2015 Update 1 incapacitates Atmel Studio 7 | AVR Freaks

https://app.vagrantup.com/boxes/search?order=desc&page=1&provider=&q=Visual+Studio+Community&sort=updated&utf8=%E2%9C%93

Microsoft plans for single-screen Windows 10X rollout in spring 2021; dual-screen in spring 2022 | ZDNet

by Mary Jo Foley for All About Microsoft | July 20, 2020 -- 12:23 GMT (05:23 PDT) | Topic: Windows 10

Microsoft might change the cadence of its Windows 10 feature rollouts starting next year in order to help prioritize Windows 10X development.

...

I'm hearing Microsoft hasn't given up on running Win32 apps in containers on 10X, but likely not until 2022 at the earliest.

...

Bench Talk | Containers: Similar To Virtual Machines For Embedded

Mac and Windows | Everything You Need in a Docker Container — Apache Mynewt latest documentation (USB, Docker, Windows)

Dockerfile for MPLAB X IDE/IPE and toolchains | Microchip (MPLAB X : VM is a no-go so container)

"Dare to be naïve." - Buckminster Fuller

nickds1

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Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#19

Posted by nickds1: Wed. Jul 22, 2020 - 03:34 PM

10X support for 32 bit apps sounds very like a standard microkernel container implementation viz. Docker & friends. I use microkernel & microservice tools on a lot of other projects on Linux - not needed it on Windows yet.

Microkernels are nothing new - it makes sense for MS to use them for legacy support.

Nicko

nickds1

Level: Wannabe

Joined: Fri. Oct 17, 2003

Posts: 91 View posts

#20

Posted by nickds1: Fri. Jul 24, 2020 - 09:19 AM (Reply to #19)

My support ticket has now been escalated and I've supplied a bunch of logs...

Nicko

gchapman

Level: 10k+ Postman

Joined: Tue. Jan 9, 2007

Posts: 12211 View posts

Location: Clay County, Texas, u.S.A.

#21

Posted by gchapman: Fri. Jul 24, 2020 - 01:27 PM (Reply to #6)

nickds1 wrote:

There are no Windows Updates pending (it's checked every day) ...

Consider being leery of new Windows updates until the update is corrected (usually a few weeks max)

nickds1 wrote:

...and .NET has not been a layered product for some time - .NET 4 onwards is part of Windows...

Announcing Cumulative Updates for .NET Framework for Windows 10 October 2018 Update | .NET Blog

by Brett Lopez

September 19th, 2018

...

This new approach will give you more flexibility on installing .NET Framework updates.

...

History of Cumulative Updates for .NET Framework for Windows 10 Version 2004 and Windows Server, version 2004

fyi, .NET for 1903 and 1909 have some oddities :

Patch Lady – so why did I get that? @ AskWoody

by Susan Bradley

July 22nd, 2020

...

Thing one: [.NET]

...

Thing two:

[Windows 10 Pro - how to block a feature update by version instead of by time duration]