Atmel Studio 7 Fails to Install in Windows 7 32bit

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Hi All,

 

     I have a fresh install of Windows 7 home premium 32 bit, fully updated with service pack 1 etc.  I checked the release notes for the latest version of AS7(2397) and it says it supports Windows 7 with SP1.  When I run both the full and web installs with administrator rights, all that happens is I get the usual verified publisher warning, I click on yes, the mouse pointer swirls a bit then stops(swirls a little longer with the full install).  NO error, NO warning, NO nothing.  Been a while since I ran an install program that fails so quietly, almost elegantly quiet.  Needless to say I've tried some of the hash floating around on this forum to no avail.  No idea where to start.  Is there an install error log file maybe?  Thanks for any help.

 

-Nate

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Do you have an Anti-virus program running?  Turn it off and try again, remember to re-enable after installation.

 

 

 

 

 

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Hi ki0bk,

 

     AS7 is the first program I'm trying to install after a FRESH Windows 7 install.  No anti-virus programs or anything else running that I know of.  Thanks.

-Nate

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nkeller74 wrote:
FRESH Windows 7 install.

That probably won't include the latest .NET stuff.

 

Did you read the installation pre-requisites / dependencies?

 

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Thanks for the reply N. Winterbottom.  In the current update history, there are 10 entries mentioning .NET Framework 4, all successful.  As for installation pre-requisites / dependencies, I can't say I found that text.  Only bit I saw were the system requirements, Windows 7 SP1 etc.  Could you copy it below or reference the source for me please?  Thanks.

-Nate

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nkeller74 wrote:
Is there an install error log file maybe?
Yes

FAQ: My installation fails. Where can I get the log files for the installation?

 

P.S.

nkeller74 wrote:
I have a fresh install of Windows 7 home premium 32 bit, fully updated with service pack 1 etc. 
Will need well after SP1 due to the SHA-2 requirement; will need the last zero price cumulative update in order to enter Windows 7 ESU.

2019 SHA-2 Code Signing Support requirement for Windows and WSUS

Prepping for 2020 | AVR Freaks

 

"Dare to be naïve." - Buckminster Fuller

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Hi gchapman and thanks for the reply.  The link you referenced pointing to the FAQ is "Down for Maintenance".  Is there another way of getting that info?  I'm really not very familiar with Windows vernacular.  I'm hoping to keep this a step by step process until success or surrender.  I'd rather throw one log on the fire at a time.  That being said, should I attempt to install KB4490628 followed by KB4474419 and then attempt AS7 install again?  Thanks.

-Nate

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The machine I'm using is far from minimal, but I do have a minimalist Win7 32-bit VM somewhere with Studio installed.

 

Bear with me. ...

 

INSTALLED STUFF:

PS C:\Users\Nigel> Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Select-Object Disp
ame, DisplayVersion, Publisher, InstallDate | Format-Table -AutoSize

DisplayName                                                     DisplayVersion Publisher             InstallDate
-----------                                                     -------------- ---------             -----------

Microsoft Help Viewer 2.2                                       2.2.23107      Microsoft Corporation
MyDefrag v4.3.1                                                 4.0.0.0        J.C. Kessels          20161212
Notepad++                                                       6.7.8.1        Notepad++ Team
Oracle VM VirtualBox Guest Additions 6.0.14                     6.0.14.0       Oracle Corporation
SumatraPDF                                                      2.5.2          Krzysztof Kowalczyk   20161213

Microsoft Visual Studio 2015 Shell (Minimum)                    14.0.23107     Microsoft Corporation 20161222
Microsoft Visual Studio 2015 XAML Designer                      14.0.23107     Microsoft Corporation 20161222
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005      12.0.21005     Microsoft Corporation 20161222
 Tools for .Net 3.5                                             3.11.50727     Microsoft Corporation 20161222
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319     10.0.30319     Microsoft Corporation 20161222
Microsoft .NET Framework 4.5.1 SDK                              4.5.51641      Microsoft Corporation 20161222
Atmel WinUSB                                                    6.2.32         Atmel                 20161222
7-Zip 9.20                                                      9.20.00.0      Igor Pavlov           20161212
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU)       4.5.51209      Microsoft Corporation 20161222
Update for Microsoft Visual Studio 2015 (KB3095681)             14.0.23317     Microsoft Corporation
Microsoft Visual C++ 2015 x86 Debug Runtime - 14.0.23026        14.0.23026     Microsoft Corporation 20161222
Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies 14.0.23107     Microsoft Corporation 20161222
Microsoft .NET Framework 4.6                                    4.6.00081      Microsoft Corporation 20161222
Microsoft Visual Studio 2015 Shell (Isolated) Resources         14.0.23107     Microsoft Corporation 20161222
Atmel Segger USB Drivers (501e)                                 7.0.417        Atmel                 20161222
AVR8 Toolchain                                                  7.0.2303       Atmel                 20200310
Microsoft .NET Framework 4.5 Multi-Targeting Pack               4.5.50710      Microsoft Corporation 20161222
Microsoft Help Viewer 2.2                                       2.2.23107      Microsoft Corporation 20161222
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack             4.5.50932      Microsoft Corporation 20161222
Microsoft Visual Studio 2015 Shell (Isolated)                   14.0.23107     Microsoft Corporation 20161222
Atmel Studio Development Environment                            7.0.2397       Atmel                 20200310
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026    14.0.23026.0   Microsoft Corporation
Atmel Studio 7.0                                                7.0.2397       Atmel
Microsoft Visual Studio 2015 Shell (Minimum) Resources          14.0.23107     Microsoft Corporation 20161222
Microsoft .NET Framework 4.6                                    4.6.00081      Microsoft Corporation
Microsoft Visual Studio Services Hub                            1.0.23107.00   Microsoft Corporation 20161222
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026      14.0.23026     Microsoft Corporation 20161222
Atmel LibUSB0 Driver (x86)                                      7.0.125        Atmel                 20161222
Microsoft Build Tools Language Resources 14.0 (x86)             14.0.23107     Microsoft Corporation 20161222
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack             4.5.51209      Microsoft Corporation 20161222
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026   14.0.23026     Microsoft Corporation 20161222
AVR Studio 4.19                                                 4.19.730       Atmel                 20161221
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005    12.0.21005.1   Microsoft Corporation
Microsoft .NET Framework 4 Multi-Targeting Pack                 4.0.30319      Microsoft Corporation 20161222
Update for  (KB2504637)                                         1              Microsoft Corporation
AVR8 Device Support                                             7.0.2361       Atmel                 20200310
Microsoft Build Tools 14.0 (x86)                                14.0.23107     Microsoft Corporation 20161222
Microsoft Visual Studio 2015 Shell (Isolated)                   14.0.23107.10  Microsoft Corporation
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)       4.5.50932      Microsoft Corporation 20161222
AVR Studio 4.19                                                 4.19.730       Atmel                 20161221
Atmel Driver Files                                              8.1.39         Atmel Corporation     20200310
Microsoft Visual Studio 2015 XAML Designer - ENU                14.0.23107     Microsoft Corporation 20161222
Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005        12.0.21005     Microsoft Corporation 20161222
AVR Jungo USB                                                   10.2           Atmel                 20161221
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005   12.0.21005     Microsoft Corporation 20161222
Atmel WinDriver                                                 7.0.23         Atmel                 20161222

PS C:\Users\Nigel>

 

HOTFIXES:

PS C:\Users\Nigel> get-hotfix

Source        Description      HotFixID      InstalledBy          InstalledOn
------        -----------      --------      -----------          -----------
AVR           Update           KB2849697     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2849696     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2841134     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2670838     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2533623     avr\Nigel            12/12/2016 00:00:00
AVR           Hotfix           KB2534111     NT AUTHORITY\SYSTEM  12/12/2016 00:00:00
AVR           Hotfix           KB2639308     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2729094     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2731771     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2786081     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2834140     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2882822     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2888049     avr\Nigel            12/12/2016 00:00:00
AVR           Update           KB2999226     avr\Nigel
AVR           Security Update  KB3033929     avr\Nigel
AVR           Update           KB958488      avr\Nigel
AVR           Update           KB976902      avr\Administrator

PS C:\Users\Nigel>

 

 

Last Edited: Sat. May 23, 2020 - 02:26 PM
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nkeller74 wrote:
Is there another way of getting that info?
Not that am aware of.

nkeller74 wrote:
That being said, should I attempt to install KB4490628 followed by KB4474419 and then attempt AS7 install again?
Uncertain as an SSU is very closely linked to an update; simple is to get the immediate, before ESU, cumulative update.

Windows 7 servicing stack updates: managing change and appreciating cumulative updates - Microsoft Tech Community - 260434

https://www.catalog.update.microsoft.com/Search.aspx?q=2019-01+%22Windows+7%22

https://www.catalog.update.microsoft.com/Search.aspx?q=2020-01+%22Windows+7%22

 

Windows 7 does have security-only updates though the sequence must be correct else the result is an inconsistent Windows 7.

Use the System File Checker tool to repair missing or corrupted system files

How to Repair Corrupted Windows System Files with the SFC and DISM Commands

 

"Dare to be naïve." - Buckminster Fuller

Last Edited: Sat. May 23, 2020 - 02:12 PM
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Thanks for your insight guys.  I did a search for Atmel on the PC I'm trying to install AS7 on.  I found the attached report file in the directory referenced below.  Maybe this will help?

 

Directory name: AppCrash_as-installer-7.0_157edfe8496dc8763f9cdadea0b2e4765c3ee5c_04717a79

Original file name: Report.wer

 

 

 

 

Attachment(s): 

-Nate