Atmel Store support - anyone ever had any luck with'em?

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Ten or more days ago I followed these directions at Atmels web-store:

Quote:
For questions related to purchasing AVR and ARM development tools from Atmel Store, please use storesupport@atmel.com

but not a single life-sign has been heard.

Anyone else here emailed them, and actually got a response?

(In my case it was a question about availability of spare parts for the STK-600, specifically the nylon/plastic clips/screws/nuts to fasten the router and top boards to the base board. I guess the question was just akward, and perhaps the saxophone stood ready-to-play in the corner..)

As of January 15, 2018, Site fix-up work has begun! Now do your part and report any bugs or deficiencies here

No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

"Some questions have no answers."[C Baird] "There comes a point where the spoon-feeding has to stop and the independent thinking has to start." [C Lawson] "There are always ways to disagree, without being disagreeable."[E Weddington] "Words represent concepts. Use the wrong words, communicate the wrong concept." [J Morin] "Persistence only goes so far if you set yourself up for failure." [Kartman]

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You might want to ask Morten. He probably knows the destination of that email. (someone on 2 week vacation perhaps?)

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(Ask me tomorrow rather, currently searching for the destination)

:: Morten

 

(yes, I work for Microchip, yes, I do this in my spare time, now stop sending PMs)

 

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.