Atmel ICE not showing in "Tool" drop down.

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I went to upload code to my device and when I went to "Device Programming" and the only thing in the "Tool" drop down menu was "Simulation".  I have so far:

1) had someone else connect their laptop to the device with the Atmel ICE and they got the Ateml ICE in their "Tool" drop down.

2) repaired Microchip Studio with no effect, and then uninstalled and reinstalled Microchip Studio with no effect

3) tried to uninstall and reinstall the driver with no change

4) tried to manually set driver to location "C:\Program Files (x86)\Atmel\Studio\Drivers"

 

I would really appreciate the help.  Thank you.

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Last Edited: Thu. Oct 7, 2021 - 04:35 PM
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Hello,

I have seen on some systems folks leave the ICE plugged in during installation and this happens. 

 

Did you try rebooting the PC without the ICE connected?

 

Go into Device manager on the affected PC and see if the ICE shows up in the tree.

 

Jim

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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I only plugged in the ICE when I went to upload the code.  That was the first time I plugged it in.  I have rebooted my PC and it does show up in the tree.  It isn't listed under Human Interface Devices  though like it's supposed to.  It's under Microchip Tools

Last Edited: Wed. Oct 6, 2021 - 06:06 PM
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Don't know how you get that it is "supposed to be" HID? It is what ever the Microchip programming gods choose it to be!

 

Jim

 

Until Black Lives Matter, we do not have "All Lives Matter"!

 

 

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The "Data Gateway" interface should be under Microchip Tools, while the "USB input device" (generic) should be under Human Interface Devices.

 

You could try reinstall the driver package: 

http://studio.download.atmel.com...

 

Remember to unplug it when you install...

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That's where it's supposed to be according to the user's manual.  2.10.1 Note: Be sure to install the front-end software packages before plugging the unit in for the frst time.  Once successfully installed, the Atmel-ICE will appear in the device manager as a "Human Interface Device".

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BobbyB44 wrote:
It isn't listed under Human Interface Devices  though like it's supposed to.

 

 

ka7ehk wrote:
Don't know how you get that it is "supposed to be" HID? It is what ever the Microchip programming gods choose it to be!

 

Exactly!

 

Since the device has enumerated properly, then what you can do is open Studio, and then click VIEW>AVAILABLE ATMEL TOOLS.

 

There you will get a window with the available tools.  If the ICE does not appear, then put your mouse pointer anywhere in the window and right click and select ADD TARGET

 

Another pop up will appear.  Click on the Down Arrow.  Teh ICE should appear and if its there select it.  You should be good to go

 

East Side Jim

 

I see the folks from teh home office have added some great info while I was typing

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

Last Edited: Wed. Oct 6, 2021 - 06:46 PM
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Tried this method.  This was all I got on the drop down.

Attachment(s): 

Last Edited: Wed. Oct 6, 2021 - 06:56 PM
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Cannot see your screenshot....click on teh link and get an error

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Sorry.  It saved strangely I guess.

Attachment(s): 

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OK, then maybe follow Mr. Aardvarks suggestions in Post #5 and see what happens.

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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I've downloaded the driver package you linked and I still don't see it as an option in the "Tool" drop down.

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Can you show us what you're not seeing? You don't add USB tools, so show us your View/Available tools

 

:: Morten

 

(yes, I work for Microchip, yes, I do this in my spare time, now stop sending PMs)

 

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

Last Edited: Thu. Oct 7, 2021 - 03:31 PM
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Here's what I'm seeing in my "Available Tools"

Attachment(s): 

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Excellent, that means that something has rebound the HID driver for the Atmel-ICE.

 

Run this in powershell (when the Atmel-ICE is connected to the machine) to list out how things are bound:

Get-WmiObject -Class Win32_PnPEntity -Namespace "root\CIMV2" -Filter "PNPDeviceID like '%USB\\VID_03EB%'"

 

:: Morten

 

(yes, I work for Microchip, yes, I do this in my spare time, now stop sending PMs)

 

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

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Ok.  Ran the code you provided, and got a long list of statuses.  Is there anything else I need to do?

Attachment(s): 

This reply has been marked as the solution. 
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So, what did you run to make it bind to libusb0?

 

Find it under libusb in the device manager, update the driver, and select the built in USB Input Device driver

:: Morten

 

(yes, I work for Microchip, yes, I do this in my spare time, now stop sending PMs)

 

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

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I don't know.  I didn't touch anything, but that was it.  Thank you. very much.

Last Edited: Thu. Oct 7, 2021 - 04:35 PM