Avoid this Chinese PCB maker: Flypcb

Go To Last Post
16 posts / 0 new
Author
Message
#1
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

I am reluctant to do this but feel strongly enough that I do not want anyone else to suffer the same treatment.

Earlier this year, I ordered 3 quantities of pcbs from Kenneth Ding of Flypcb.com ... a Chinese pcb maker. Gerber files were provided. Thirty percent of one design were delivered with processing faults similar to those shown in the attached. Short circuits between valid tracks.

Ding requested photographs of all faulty pcbs which were provided at some not-insignificant inconvenience and workload. After initially stating that Flypcb would honour their responsibility to replace defects caused by them, they have, by cutting off all communication in the last 3 weeks, reneged. Paypal have declined to be involved because their 45 day dispute period has lapsed. (Be aware that the 45 days starts from payment ... not from delivery of the goods.) Prepayment was a requirement by Flypcb.

I very strongly recommend that you not send any work to Flypcb lest you find yourself with 30% defective products.

My previous Chinese pcb makers have been excellent by comparison and I will be returning to them despite their ever so slightly dearer prices.

Ross

Attachment(s): 

Ross McKenzie, Melbourne Australia

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Gee, thats no good Ross.

Looking at that layout your clearances don't look very tight at all :(

I've had a similar expereience while over here on some protoboards. Some houses even use silkprinting rather then photolithography to make their pcbs. Its the wild west in China.

Sorry to hear such a story.

oddbudman

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Why else do you theink they called themselves 'Fly'? They've flown the coop as it were. Don't feel guilty about complaining about a very valid problem. Luckily with the power of the interweb, bad operators will get a pasting and good operators get a blessing.

If you'd like to know about some board assembly companies in Victoria to avoid............

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

They look like scratches on the photoplot to me, as they are in the same direction. They definitely aren't caused by under-etching.

Leon Heller G1HSM

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

I agree Leon.

The example below, whilst not actually causing a performance defect, does illustrate the very poor standard of workmanship delivered by Flypcb.com

Ross

Attachment(s): 

Ross McKenzie, Melbourne Australia

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

There is always the domestic option ( tongue in cheek and hand in wallet)

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

That one looks more like dust, Ross.

Leon Heller G1HSM

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

First image suggests asian hair on the photo tool...
the second image suggests lift off of photo resist.

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Ross!

Bummer..

Even if the dispute period at PayPal has passed, I'm sure you can leave feedback. Do that and you might pressure them to pay you back, and you certainly will warn others of them.

As of January 15, 2018, Site fix-up work has begun! Now do your part and report any bugs or deficiencies here

No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

"Some questions have no answers."[C Baird] "There comes a point where the spoon-feeding has to stop and the independent thinking has to start." [C Lawson] "There are always ways to disagree, without being disagreeable."[E Weddington] "Words represent concepts. Use the wrong words, communicate the wrong concept." [J Morin] "Persistence only goes so far if you set yourself up for failure." [Kartman]

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Or, if you're the more vengeful type, post this on every forum dealing with electronics. It won't give you your money back, but a certain amount of satisfaction may be gained.

There are pointy haired bald people.
Time flies when you have a bad prescaler selected.

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

I tend to stick with PCBCART, they had a couple of mishaps but have given me discounts for the trouble.
EZPCB, which I think you suggested once, are reasonably good too. Only used them a few times.

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Yes, I have been pleased with EZPcb in the past and PCBCore. Should have stayed with them. Cents saved ... dollars and heaps of time lost.

Paypal have "noted" the issue but will do nothing else.

Revenge ... hmmm.

Ross McKenzie, Melbourne Australia

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

The companies I deal with, like PCB Pool and Newbury Electronics, would have replaced the boards very quickly. Where I used to work I ordered 120 small boards from PCB Pool. There was a problem with them that was their fault (I forget what it was), they did another batch very quickly and didn't charge us for the job! They make their boards in Germany and they are very high quality.

Leon Heller G1HSM

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

I have had awesome results with quickturnpcb.

http://quickturnpcb.co.kr/

excellent quality... better and cheaper than what we are getting locally in our province for prototypes. A recent board we ordered came gold plated which we didn't ask for but was a good surprise.

Jeff

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Gold plating is often used, even on low-cost boards, that have to be lead-free.

Leon Heller G1HSM

  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Yup... it was lead-free. Well... it was the best quality I had seen in a while. Certainly no complaints from us... we'd use them again.