Split from: Online update to 7.0.1417 craves Windows update KB2978092.

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HaSch
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Posted by HaSch: Tue. May 30, 2017 - 08:14 PM
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Hello,

 

I tried to update to 7.0.1417 on Win 7 but it doesn't work. I have not only problems with missing optional Windows updates but with essential. AS installer says that I have to update Windows KB2999226 (essential) and KB2670838 and KB2978092 (optional), but all are installed!

As KB2999226 is a required patch and not a suggested one the installer stops and I have no chance to install. I tried to deinstall the 3 updates and reinstall using Windows Update - no success. AS installer doesn't finish the installation.

 

What's going wrong and how can I install 1417? I hope anyone here can help.

 

Hans

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Tools, Atmel Studio (AVR-related)
Last Edited: Tue. May 30, 2017 - 09:44 PM
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Bronze MarkJohanEkdahl
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Posted by JohanEkdahl: Tue. May 30, 2017 - 08:33 PM
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Opening up a new question in a thread that has been marked "Solved might be a bit of bad form, but (worse) it might also render less interests and answers than if you started a new thread. People just looking through the list of threads will see that you commented here, but will at the same time see that the problem has been marked solved, and might just walk on without looking.

 

IF you start a new thread, then do everyone a favour and note so in this thread and post a link here pointing to the new thread.

 

Alas I have nothing to offer as actual help to you.

As of January 15, 2018, Site fix-up work has begun! Now do your part and report any bugs or deficiencies here. 

No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

"Some questions have no answers."[C Baird] "There comes a point where the spoon-feeding has to stop and the independent thinking has to start." [C Lawson] "There are always ways to disagree, without being disagreeable."[E Weddington] "Words represent concepts. Use the wrong words, communicate the wrong concept." [J Morin] "Persistence only goes so far if you set yourself up for failure." [Kartman]

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meolsen
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Posted by meolsen: Tue. May 30, 2017 - 09:46 PM
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Split

:: Morten

 

(yes, I work for Microchip, yes, I do this in my spare time, now stop sending PMs)

 

The postings on this site are my own and do not represent Microchip’s positions, strategies, or opinions.

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westfw
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Posted by westfw: Tue. May 30, 2017 - 10:59 PM
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I am having similar problems.  The AS installer says "Please install the following Windows Updates:
Optional Windows Updates(Data Visualizer Rendering): 1
KB2978092: https://support.microsoft.com/en..."

 

The update does not show up in windows update, and when I download it manually it claims to be "not applicable to my system."

 

(I am running the IE11WIN7 Windows 7 VM under VirtualBox on Mac, from here: https://developer.microsoft.com/... )

 

Last Edited: Tue. May 30, 2017 - 11:50 PM
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Trivet
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Posted by Trivet: Fri. Aug 11, 2017 - 02:43 PM (Reply to #2)
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> Alas I have nothing to offer as actual help to you.

Why not point the thread at the quintessential solution?

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Bronze MarkJohanEkdahl
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Posted by JohanEkdahl: Sat. Aug 12, 2017 - 07:18 AM
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Trivet wrote:

> Alas I have nothing to offer as actual help to you.

Why not point the thread at the quintessential solution?

Which is? 

As of January 15, 2018, Site fix-up work has begun! Now do your part and report any bugs or deficiencies here. 

No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

"Some questions have no answers."[C Baird] "There comes a point where the spoon-feeding has to stop and the independent thinking has to start." [C Lawson] "There are always ways to disagree, without being disagreeable."[E Weddington] "Words represent concepts. Use the wrong words, communicate the wrong concept." [J Morin] "Persistence only goes so far if you set yourself up for failure." [Kartman]

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Bronze MarkJohanEkdahl
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Posted by JohanEkdahl: Sat. Aug 12, 2017 - 07:19 AM
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@westfw: Local or network installer? 

As of January 15, 2018, Site fix-up work has begun! Now do your part and report any bugs or deficiencies here. 

No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

"Some questions have no answers."[C Baird] "There comes a point where the spoon-feeding has to stop and the independent thinking has to start." [C Lawson] "There are always ways to disagree, without being disagreeable."[E Weddington] "Words represent concepts. Use the wrong words, communicate the wrong concept." [J Morin] "Persistence only goes so far if you set yourself up for failure." [Kartman]

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westfw
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Posted by westfw: Sat. Aug 12, 2017 - 09:30 AM
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@westfw: Local or network installer? 

Hmm.  Both.

The error happens during the "system validation" phase of the install, which is pretty early - before the web installer starts downloading stuff.

The 'full' installer behaves the same way...

 

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meslomp
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Posted by meslomp: Tue. Aug 15, 2017 - 05:14 AM
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I had the same problem on my work PC.

I contacted our IT department as they need to give the right persmissions and such....

They took remotely took over the machine and they manually installed these updates.

I think they went to a microsoft page and there downloaded the installer packages and installed them.

It would be great if atmel downloaded the needed updates and put them in an additional installer package (just 1 package containing all the needed updates as they will abort as soon as they see the installation was already done.)

 

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