Microchip/Atmel support page

Log in or register to post comments
Go To Last Post
5 posts / 0 new
Author
Message
js
js's picture
Level: Moderator
Joined: Wed. Mar 28, 2001
Posts: 28159 View posts
Location: Sydney, Australia (Gum trees, Koalas and Kangaroos, No Edelweiss)
#1
Posted by js: Thu. Apr 27, 2017 - 09:26 PM
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Making a sticky for now as it is likely to be asked again, and also to give people a thread to complain if they wish to do so. devil

Please contact Microchip support

For those old guys not familiar with that you may want to post some link to it, the ol' guys only know the Atmel support page. wink

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

Tags:

Tools, In-System Debuggers and Programmers
Last Edited: Fri. Apr 28, 2017 - 05:55 AM
Top
gchapman
gchapman's picture
Level: Raving Lunatic
Joined: Tue. Jan 9, 2007
Posts: 8532 View posts
Location: Arlington, Texas, u.S.A.
Posted by gchapman: Thu. Apr 27, 2017 - 09:40 PM
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

Microchip Technology Inc

Microchip

http://www.microchip.com/support/hottopics.aspx

(select MySupport)

Existing Atmel Users, Please Read
If this is your first time logging into microchip websites, you must reset your password on the next page. After you click "My Cases" button below, click the “Forgot Password?” link.

- The Microchip Support Team

 

"Dare to be naïve." - Buckminster Fuller

Top
js
js's picture
Level: Moderator
Joined: Wed. Mar 28, 2001
Posts: 28159 View posts
Location: Sydney, Australia (Gum trees, Koalas and Kangaroos, No Edelweiss)
Posted by js: Thu. Apr 27, 2017 - 09:48 PM
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

That's an annoying page jumping around when I try to click on something, so I logged in and nothing shows up for my old cases.

 

I could not see where to change the password, I'll log out and try again.

 

edit so a different support page that the normal MC support? It seems to get confused as I also have a MC account for a long time, I wonder if the 2 will merge? Trying again.

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

Last Edited: Thu. Apr 27, 2017 - 09:53 PM
Top
js
js's picture
Level: Moderator
Joined: Wed. Mar 28, 2001
Posts: 28159 View posts
Location: Sydney, Australia (Gum trees, Koalas and Kangaroos, No Edelweiss)
Posted by js: Thu. Apr 27, 2017 - 10:00 PM
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 0

And the mess has started! I manged to log in and change the password, my old Atmel cases showed up. But now I'm stuck with a crazy password that I cannot change from that page, I can change language, time zone but no password change.

 

edit I think I'll split this for this thread.

 

I went to the main MC support and changed the password back to what it was, now I can log in but nothing from Atmel shows up!

 

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

Last Edited: Thu. Apr 27, 2017 - 10:10 PM
Top
js
js's picture
Level: Moderator
Joined: Wed. Mar 28, 2001
Posts: 28159 View posts
Location: Sydney, Australia (Gum trees, Koalas and Kangaroos, No Edelweiss)
Posted by js: Fri. Apr 28, 2017 - 05:58 AM
  • 1
  • 2
  • 3
  • 4
  • 5
Total votes: 1

Notice the different page (from above) for Microchip/Atmel support

 

 

It will bring you to the history (if any) of you support case after you log in

 

 

Or you can start a new case from there

 

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

Last Edited: Fri. Apr 28, 2017 - 06:02 AM
Top