USB CDC Driver - what is the correct way to install

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We are nearing the end of a SAM3X project and I want to roll out the USB CDC driver to my users who are not programmers nor IT savvy, so I'll be using a script (probably nisi). However I can find a reliable way to install the CDC driver

 

What is the correct way to install the driver?

 

What I have tried:

In my set of install files I have a drivers folder containing Atmel's signed driver:

  atm6124_cdc.cat

  atm6124_cdc.inf

 

Then I try to install with

   dpinst32.exe /c /q /sa /sw /PATH "$INSTDIR\drivers"

This fails with error code 0x80010000

The logs show this..

 

INFO:   Found driver package: 'C:\Program Files (x86)\TRIAL\drivers\atm6124_cdc.inf'.
INFO:   Preinstalling 'c:\program files (x86)\TRIAL\drivers\atm6124_cdc.inf' ...
INFO:   ENTER:  DriverPackagePreinstallW
INFO:   RETURN: DriverPackagePreinstallW  (0xE0000242)
INFO:   Returning with code 0x80010000
INFO:   11/06/2015 12:03:53

 

Microsoft soft describe this error as follows ( reference )

0x80010000

One driver package was present, but it could not be installed.

I'd can't disagree what that, but it's not giving me any clues as to what I'm doing wrong. 

 

Last Edited: Fri. Nov 6, 2015 - 01:58 PM
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Standard install problems advice:

 

1) Run as Administrator (no it won't be enough to just be logged in as Administrator, at least not on newer Windows - you must actively execute with Administrator rights).

 

2) Temporarily turn off anti-virus software and try to install.

 

3) Combine 1 and 2 above.

 

Since you've had your pants down for a while, do run a complete scan after having had anti-virus temporarily turned off.

 

Also, this suggests that it might be a problem with a certificate that might be needed to be installed before executing the silent install of the driver.

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No guarantees, but if we don't report problems they won't get much of  a chance to be fixed! Details/discussions at link given just above.

 

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Last Edited: Sun. Nov 8, 2015 - 05:05 PM