Upgrade from early 6.2 to the latest 6.2 was a...

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Hi,

I do not know what I was thinking about when I decided to update my well working setup of 6.2 from middle of 2014 (I'm not sure which build was that). I should stick to the one I had. Right now I'm in the situation that only 6.1 can be installed without any problems on my Win 7 Enterprise 64-bit. And of course all projects I've done in 6.2 can not be opened by 6.1 due to incompatibility. Any installation trials with any version of 6.2 leads into the problems - either it fails with USB drivers or later on with "famous" disappearing toolchain problem. Before every trial, I cleaned system registry from AS leftovers. Nothing helps. After 3 days I'm nothing but frustrated. Additionally in some other thread, Atmel employee informs that AS 6.2 sp2 build 1563 is the one latest at the moment and it suppose to fix all problems I mentioned above. Yeah, I wish so :(

Does anyone has a working "workflow" for installing 6.2 ?

BR / Bart

Last Edited: Tue. Mar 10, 2015 - 05:46 PM
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In December 2014, I downloaded and installed Atmel 6.2.1502 on a Windows 7 PC, and am kicking myself for not keeping the installation package as it has worked fine for me on a variety of projects, using a couple of different debuggers.  Last Friday, I tried to install both versions of 6.2.1563 (with, and without .NET) on a Windows XP desktop, and on a Windows 8 netbook, each time without success.  The installation without .NET produced errors about a corrupt .cab file, while the installation with .NET produced errors about a corrupt installation.  I don't dare touch my Windows 7 PC!  Does anybody know where one can find 6.2.1502, or something thereabouts that works?  Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Regarding corrupted .cab ... have you compared checksum to make sure nothing went wrong during download?

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Yes, Gites, I am sorry that I failed to mention that I downloaded both installation packages a second time, and tried it all again, but with the same result.  Is there a means by which we can do this checksum comparison ourselves?  Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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I use file manager Total Commander to calculate MD5 sum for the file I download. Then I just compare "visually" if it match the one provided by Atmel below the download link. Apart from Total Commander, there are plenty of tools which can generate checksum, just ask google about "MD5 checker".

 

P.S. Glad to see other HAM here ;)  73's de SA0CFQ

Last Edited: Mon. Mar 9, 2015 - 05:34 PM
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Have you tried a total uninstall/reinstall while selecting run as administrator for the installer.  Do that even if you are an administrator.

 

73

de W7PAN

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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Gites, that was a good idea; I got Total Commander, generated the MD5 checksums for the two installation packages, and they match what is shown at http://www.atmel.com/tools/ATMELSTUDIO.aspx.  I do appreciate the info, and shall verify future downloads.

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Larry, even though I am an administrator on the various PC's, I always select "Run as Administrator" whenever I run any 'install' (or do a 'reinstall').  As far as 'uninstall' is concerned, I have not noticed a specific program to do an uninstall; I have always removed the various pieces using the Control Panel's "Programs and Features" tool, but I know of no way to specify that I am an Administrator.

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Oh, no I was not inferring to be an administrator while doing the uninstall, I believe that is done by the system anyways and is not a user option.  I probably could have worded that as :

Have you tried a total uninstall and then install while selecting run as administrator for the installer.  Do that even if you are an administrator.

I have used Revo Uninstaller in the past for some nasty install/uninstall issues and it did help me in a few cases where an incomplete uninstall prevented a successful install.  That was when I was using Windows 7, I am currently using 8.1 and greater and have not had any issues with installs/uninstalls on these Windows versions.

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

Last Edited: Mon. Mar 9, 2015 - 07:12 PM
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Larry, I downloaded and ran Revo on the Windows 8.1 notebook, and it did not see any pieces leftover from having used "Control Panel\All Control Panel Items\Programs and Features."

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Mark, out of curiosity and because of possible download corruption issues, are you using Firefox to do the downloads?  If so, try using IE.

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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During my trials I was using a sort of matrix / table written on the paper, and verified almost all possible installation combinations, e.g.

- clean system, leftovers removed by registry cleaner, fresh install of AStudio6_2sp2_1563.exe run as administrator,

- clean system, leftovers removed by registry cleaner, fresh install of AStudio6_2sp2_1563.exe run as normal user,

- system after unsuccessful installation of AStudio6_2sp2_1548.exe, install of AStudio6_2sp2_1563.exe run as administrator,

etc...

 

And there is only one way I got latest 6.2 build 1563 working. 

1. Cleaning the system (uninstalling any present Atmel Studio, removing leftovers using registry cleaner)

2. Installation of AStudio61sp1_1.exe i.e. Atmel Studio 6.1 update 1.1 (build 2674)

3. First run of newly installed AS 6.1. AS will ask you immediately to update the toolchain - do so.

4. Installation of AStudio6_2sp2_1563.exe. During this step USB driver installation fails but it does not matter since there is already installed (and working) driver from 6.1 (fortunately it is located in different directory than in version 6.2, i.e. "Atmel USB" vs. "Atmel USB Drivers" so installation of 6.2 does not have a chance to break it).  You will be also asked if you want to update toolchain for 6.1  - say NO, to not install faulty toolchain from 6.2. Anyway you should have the latest-greatest toolchain already since you have updated it in step 3.

5. After installation of 6.2 just run Atmel Studio 6.2 and check if everything is fine, e.g. open some of your previous 6.2 projects and try to build / flash / debug.

 

And for the time being I will stick to this setup.

Pros: You have the latest Atmel Studio 6.2 working.

Cons: Atmel Studio 6.1 is occupying additional ~600MB of your HDD.

 

I'm thinking why the 6.1 -> 6.2 way of installing  works and 6.2 build 1153 -> 6.2 build 1563 does not. My guess is that directory structure in 6.1 differs from 6.2. Installation of  6.1 works fine, but of course you get IDE which is one year old. Installation of 6.2 is broken but it may still work based on some "components" taken from 6.1 (especially USB driver and toolchain).

For me as a former software developer is always a mystery how it is possible, just having working fine version 1, to release version 2 which is a step backwards in a meaning of installation routine. If something works nicely - just do not touch it ;)

Last Edited: Tue. Mar 10, 2015 - 10:58 AM
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larryvc wrote:

Mark, out of curiosity and because of possible download corruption issues, are you using Firefox to do the downloads?  If so, try using IE.

I usually use IE but I always download files with Free Download Manager whenever possible.  I've never gotten a corrupt file that way.

 

On rare occasions, there are downloads on some sites that can't be gotten by FDM, but everything on Atmel's site can be.

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Thats why Atmel and many others are providing checksums - ten seconds of work and you know if downloaded file is in a good shape ;)

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 Thank,

 

I know this issue when i want to install 6.2 on my PC win 7 Enterprise 64-bit, only 6.1 can be installed without any problems,   install 6.2  fails with  "famous" disappearing toolchain problem. .

 

I try again with each new relesase, until Studio 6 (Version: 6.2.1502 - Service Pack 1) : its good with  6.2.1502, without any other change!

 

I'm not enjoy tu update 6.2.1502

 

 

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Does anybody know where one can find 6.2.1502,

In the same place you got the newer version, older versions are archived.

http://www.atmel.com/tools/STUDI...

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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js wrote:

Does anybody know where one can find 6.2.1502,

In the same place you got the newer version, older versions are archived.

http://www.atmel.com/tools/STUDIOARCHIVE.aspx

Except version 1502.frown

 

Mark, PM me your email and I will send you that version.  The .zip is way too big to attach to a PM to you.

 

EDIT: To big to attach to an email too.  Found your email and sent a sharing invitation.

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

Last Edited: Mon. Mar 9, 2015 - 09:56 PM
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FWIW I just did an upgrade to the latest version of 6.2 and it went through without any issues. The installer did tell me to disconnect all Atmel USB devices, which I did. And when the installer was finished I plugged my kits back in and that was it.

One thing that was a big sucks was that the installer in-installed all of the extensions when it removed the old version. Minor irritation.

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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that the installer in-installed all of the extensions when it removed the old version

This does seem to happen every time and is very irritating. If it's an installer why can't it take note of which extensions you have before it starts. Perform the upgrade then add back the extensions at the end? (that's effectively what Firefox installer does each time when it upgrades plug-ins to match a new version).

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jgmdesign wrote:

FWIW I just did an upgrade to the latest version of 6.2 and it went through without any issues. (...)

My guess is that a lot depends on the system you have installed. What is it in your case?

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Dell optiplex 960, Dell Lattiude 5530, and Dell Vostro 200

All running Win7/64 PRO

None of my work machines have anything 'entertainment' wise running on them such as Facebook, games, music streaming etc which can/will wreak havoc

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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jgmdesign wrote:
that the installer in-installed all of the extensions when it removed the old version

clawson wrote:
This does seem to happen every time and is very irritating. If it's an installer why can't it take note of which extensions you have before it starts. Perform the upgrade then add back the extensions at the end? (that's effectively what Firefox installer does each time when it upgrades plug-ins to match a new version).

You also loose any External Tools that have been defined as those are contained in an xml file in folder (on my computer) "..\Documents\Atmel Studio\Settings\Atmel Studio" with a name such as "CurrentSettings-2015-03-04.vssettings" and that file is created anew by the new install of AS.

 

There is a silver lining to this, if you want to call it that, in that the previous .vssettings files have not been deleted and so you can edit the new file by grabbing the section starting with <Category name="Environment_ExternalTools" and ending with the </Category> (after the tool definitions) out of the old file and then inserting that into the new file.  Be sure to insert that section at the same position in the new file.

 

The solution for this is to have the installer do this automatically for us.  All of what we have mentioned is trivial in terms of the amount of coding necessary to make this a reality.  

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

Last Edited: Tue. Mar 10, 2015 - 05:15 PM
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Small update / finding...

I have just installed Atmel's USB driver ver. 7.0.712 downloaded from Atmel Gallery (look for "Atmel USB Installer" there). Installation went smooth on my Win7 64-bit, which makes me very happy :)

If I'm correct, AS 6.2 sp2 build 1563 contains USB driver ver. 7.0.666 which breaks AS installation process. There must be something about last three digits in the version number :P

Anyway... a step forward done. Hopefully Atmel will include 7.0.712 in the next AS release... hopefully.

 

But...

Now there are two Atmel USB drivers installed on my system and visible through Control Panel -> Programs as:

- Atmel USB - version 11.4

- Atmel USB Driver Package - version 7.0.712

Does anyone know if it is safe to remove version 11.4 from the system? How can I make sure that Atmel Studio 6.2 will use newly installed USB driver i.e. 7.0.712, instead of the one which has been installed together with AS 6.1?

Last Edited: Tue. Mar 10, 2015 - 06:36 PM
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Gites wrote:
But...

Now there are two Atmel USB drivers installed on my system and visible through Control Panel -> Programs as:

- Atmel USB - version 11.4

- Atmel USB Driver Package - version 7.0.712

Does anyone know if it is safe to remove version 11.4 from the system? How can I make sure that Atmel Studio 6.2 will use newly installed USB driver i.e. 7.0.712, instead of the one which has been installed together with AS 6.1?

Gites, Only you have this hybrid install as far as I know, so it would be very hard to answer your question.  There must be something that is corrupt on your system that is not allowing you to do a normal install of AS.

 

Funny that you found the driver being the 7.0.666 version, I just noticed that an hour ago and updated to 7.0.712.  This is a regression in Atmel Studio as they were supposed to have gotten the updated drivers into the 1563 build.

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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I'm not the only one doing the ugly hacks to install the latest 6.2 - saw some other threads where people went similar way to get it to work.

A few minutes ago I uninstalled AS 6.1 but I did not let the uninstaller to remove Atmel tools - my 6.2 build 1563 is still alive. So, except the "double" USB driver everything looks like installed in a normal way. Maybe some day I will decide to take the risk but for the time being both drivers remain. I wonder when (and if) Atmel is planning to release new AS ;)

 

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You can always create a restore point, then try deleting the old USB drivers to see if it works out.  If not, just undo the restore and you are back where you were with the old USB drivers still installed. 

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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Studio does not allow for a restore point

Edit:
I wonder when (and if) Atmel is planning to release new AS ;)

When they fix the bug I found first!!

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

Last Edited: Tue. Mar 10, 2015 - 09:59 PM
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I have a way to avoid bad updates.  I'm used to installing Windows because I build my own computers.  I always have at least two installations on my computers.  In fact I always have two hard drives and at least one installation on each drive.

 

Before I do something drastic like upgrading Studio, I try it out on a "test" installation of windows.

 

Another trick is to wait until others have done the upgrade and notice how many problems it causes.  ;)  Thank god there is a sucker born every minute to do my testing for me.  ;)

 

Actually Studio 6.2 sp1 works well for me so I'm in no hurry to upgrade.  For the first time in human history, the Studio debugger now knows how to debug C++, as long as you use GDB. 

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larryvc wrote:
You can always create a restore point (...)

Good point!

 

jgmdesign wrote:
Studio does not allow for a restore point (...)

To be honest... I have no idea what are you talking about. As an example, small piece of a log produced by Atmel Studio installation package:

 

[1C78:1FC8][2015-03-09T17:05:00]i299: Plan complete, result: 0x0
[1C78:1FC8][2015-03-09T17:05:00]i300: Apply begin
[1BD0:12BC][2015-03-09T17:05:00]i360: Creating a system restore point.
[1BD0:12BC][2015-03-09T17:05:20]i361: Created a system restore point.
[1BD0:12BC][2015-03-09T17:05:20]i000: Caching bundle from: 'C:\Users\Bart....

 

 

steve17 wrote:
(...) Thank god there is a sucker born every minute to do my testing for me. (...)

Thanks God I had no privilege to work with you in the same project / company.

Last Edited: Tue. Mar 10, 2015 - 11:22 PM
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Jim, you (manually) create a (system) restore point in Windows not in AS.wink

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

Last Edited: Tue. Mar 10, 2015 - 11:47 PM
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jgmdesign wrote:

Studio does not allow for a restore point (...)

 

To be honest... I have no idea what are you talking about. As an example, small piece of a log produced by Atmel Studio installation package:

 

[1C78:1FC8][2015-03-09T17:05:00]i299: Plan complete, result: 0x0
[1C78:1FC8][2015-03-09T17:05:00]i300: Apply begin
[1BD0:12BC][2015-03-09T17:05:00]i360: Creating a system restore point.
[1BD0:12BC][2015-03-09T17:05:20]i361: Created a system restore point.
[1BD0:12BC][2015-03-09T17:05:20]i000: Caching bundle from: 'C:\Users\Bart....

Yeah, I fell for that once too....ONCE!!angry

 

I think that's a windoze default.  As I tried to stop a Studio install and when it finally did the install completed and there was no going back.

 

Another thing I noticed with the update is that inlike previous upgrades, this one actually un-installs the old studio.  In the past a fresh copy was installed and the previous version was available if yiu needed it for some reason.

 

JIm

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Gentlemen, there has been quite a discussion!  Sadly, I am still stuck, unable to install *any* version of Atmel Studio 6.x on my Windows 8.1 netbook or on my Windows XP PC.

 

When using Gites' suggested method on the 8.1 netbook, upon installing 6.1, I soon get a dialog box titled "Extraction Failed," whose text reads, "File is corrupt."  On the XP PC, it gets through the USB install, but when actually installing Atmel Studio, I get the same CRC error to the effect that the JLinkARM.dll doesn't match that in the setup's .cab file.

 

Larry, just out of old habit, I always install programs as "Administrator."  The 8.1 netbook has IE 11.0, and the XP PC has IE 8.x.

 

Zestycastor, I too have Atmel Studio 6.2.1502 - SP1 working fine on my Windows 7 (64-bit) PC with no problems, and wonder if that version works with Windows 8.1 or with Windows XP (it is not on Atmel's 'archive' page).  If I can get a copy of 6.2.1502, I will soon let everybody know the result.

 

Larry, I think that I'll be begging you for a copy of that Atmel Studio 6.2.1502 - SP1 because that version is what is working on my Windows 7 PC, but it doesn't appear on their 'archive' web page.  It appears that others would like to have it as well.

 

Gentlemen, after spending many years working in the Microchip (MPLAB) world, I am new to Atmel Studio.  Have Atmel's tools historically been this shaky?  What must one do when one gets a new machine (like this Windows 8.1 netbook), and one must get the tools up and running without having to wait for a new version?  I need to be able to go out into the field, and the airline won't let me bring a big old desktop as my carry-on baggage!  What is Atmel's usual response time?  They are a billion dollar company; one would think such problems would be a big disaster.  Does the rest of the world's Atmel Studio users have such a mess on their hands?  Am I missing something?

 

I have the beta of Windows 10 at home, perhaps I should give these tools a whirl there...

 

Thanks -- Mark

 

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Mark, I sent you a PM.

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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  Does the rest of the world's Atmel Studio users have such a mess on their hands? 

I for one do not have a problem installing the software.  

 

I just thought of something you could try...I admit it is a bit of a wild guess.  TURN OFF your windows firewall, and any Antivirus/malware software.

 

I never had to, but it is worth a try.  Also, are you downloading the instal package that had dotNET in it, or the non dofNET?  For an upgrade, you use the non-dotNET.  You might have a problem if you use the other.

 

When I get back tomorrow, I will try upgrading one last machine I have that has Win7/64 pro on it.  I will do a straight download and let you know what happens.

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Have Atmel's tools historically been this shaky? 

As 4.x started off pretty bad, wasn't really "stable" and "reliable" until about V4.07 or maybe a bit later.

V4.18 with SP3 (which I'm still using) works very well but doesn't support new chips, V4.19 apparently works reasonably well but it has some strange quirk with the C tool chain.

 

V5.0 was a disaster but some people still use it as a basic programmer for UC3 chips.

 

And of course you know the status of AS6.x

 

In the history of software you MUST have a version working almost perfectly before you provide a new, completely buggy, HUGE, SLOW version with unnecessary bells and whistles which needs a new computer many times bigger and faster than the previous one where everything worked almost perfectly...and it's not just a M$ mentality.

 

Now MPLABX started off pretty bad too from what I hear, I only used MPLAB up to V5 I think, I have MPLABX somewhere on my computer but did not have to use it thankfully, the company shut the doors before starting on the project. cheeky

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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Gentlemen, again, I am grateful for all of the information!

 

Larry, I am really grateful for the e-mail.

 

jgmdesign, that is a great suggestion; the Windows 8.1 netbook has no such impediments, and I'll have to figure out how to disable such on the 'corporate' XP PCs.

 

js, that was a fun trip through history.  I had long forgotten about MPLAB 4's shakiness, especially before Windows XP, but it seems like so long ago.

 

My dumb question is: Do others have these issues when not using Windows 7?  Atmel's stated "system requirements" include XP, Vista, 7, 8/8.1, Server 2003, and Server 2008, so it should work, but why doesn't it work?

 

Last night at home, I installed it on my Windows 7 (64-bit) and Windows 10 (Beta) PCs without any issues whatsoever, and I haven't had issues at work on the Windows 7 PC (including building and debugging).

 

Are there any Atmel folks monitoring these forums, and what are their thoughts and suggestions?

 

Thanks -- Mark

 

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Last night at home, I installed it on my Windows 7 (64-bit) and Windows 10 (Beta) PCs without any issues whatsoever, and I haven't had issues at work on the Windows 7 PC (including building and debugging).

OK, so then what is the problem?

 

I'll have to figure out how to disable such on the 'corporate' XP PCs.

Is THIS the PC you are having problems with?  I am not surprised.  XP has been shutdown since last April, and much of the stuff that has been added on probably will not work on XP.  Why then does Atmel list it in the system requirements? You may ask....Because no one thought to remove XP from the list.

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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jgmdesign, yes, I am having difficulty installing Atmel Studio on an old XP PC (it has 1GB of RAM as required by Atmel) that has been the 'lab' machine forever.  You might be right, but how do we go about asking Atmel?

 

Sadly, I am also unable to install it on a *new* Acer Aspire E11 netbook that runs Windows 8.1.  I *really* need it to run on the netbook so that I can do some tweaking in the field.

 

Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Studio does indeed run on 8.1 as I know a freak that has been using it for over a year now without issue.

 

Define *new*, and if possible provide specifications.  Can you provide a screenshot of the control panel of installed programs?

 

Jim

 

EDIT:  I would not even bother asking Atmel.  XP is gone, goodbye.  (Come to grips with it, make it the reason you have to expense a new computer) or, Install the one revision back and be done.  My work around is to move the .c and ,h files from machine to machine and rebuild the project due to incompatibilities.  THE background is different, but the .c and .h are not.(just a suggestion from experience)

 

 

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

Last Edited: Wed. Mar 11, 2015 - 11:33 PM
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Jim, the Acer Aspire E11 netbook comes with Windows 8.1 (with Bing) PC and is new in that while it came with Office pre-installed, and "Programs and Features" show that it hasn't seen any other additions added other than Adobe Reader XI, Atmel Studio, and Revo (a cleanup utility suggested by somebody here).  It has a Celeron N2840 at 2.16 GHz, and there is 2.00 GB of RAM.  Here is a copy and paste of its specs:

 

Screen Size11.6 inches

Max Screen Resolution1366x768

Processor2.16 GHz Intel Celeron

RAM2 GB DDR3L SDRAM

Hard Drive320 GB SATA

Graphics CoprocessorIntel HD Graphics

Graphics Card Ram Size64 MB

Wireless Type802.11bgn

Number of USB 2.0 Ports2

Number of USB 3.0 Ports1

Average Battery Life (in hours)5 hours

 

Brand NameAcer

SeriesE3-111

Item model numberE3-111-C5GL

Hardware PlatformPC

Operating SystemWindows 8.1

Item Weight2.8 pounds

Item Dimensions L x W x H11.46 x 8.31 x 0.83 inches

ColorCool Silver

Processor BrandIntel Celeron

Processor Count2

Computer Memory TypeDDR3 SDRAM

Hard Drive InterfaceSerial ATA

Hard Drive Rotational Speed5400 RPM

Batteries:1 Lithium ion batteries required. (included)

 

Regarding XP, I really do get your point, though others would like to see it work as specified.  My only XP PC at home is one in which the IDE and power cables were in 2010 moved from the XP drive to the Windows 7 drive.  Oh, my Windows 10 (Beta) PC is a Lenovo laptop that is four years old, and seems to be happy with the latest Atmel Studio 6.2.1563.

 

Thanks, more later -- Mark

 

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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As promised, here is some more.  A *very* kind soul here provided me with a copy of Atmel Studio 6.2.1502 (which is what I have been using on the Windows 7 desktop here for some time, but I failed to save the 'install' and Atmel didn't put it on their 'archive' page).  On the Windows 8.1 netbook (described in detail above), the installation was almost done when it failed.  This is my first time trying to put a screen (or window) capture here, and I hope that it works.

 

Does Atmel know about these problems?  Is there an appropriate means to let them know?  Any suggestions for how to get Atmel Studio 6.anything to work on a new PC would be graciously welcomed.

 

Thanks -- Mark

 

P.S. The covered text states that InstallShield is installing 6.2, and that it is installing help file c:\...\Atmel\Atmel Studio 6.2\help\EVK1100UserGuide_4904.cab.

Attachment(s): 

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

Last Edited: Thu. Mar 12, 2015 - 01:37 AM
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Mark, bring up the task manager (ctrl shift esc) click on the Performance tab and see how much memory is left while running the AS6.2 install.  I bet you are running out of memory as 2 GB is not much these days.  What are your virtual memory settings?

"I may make you feel but I can't make you think" - Jethro Tull - Thick As A Brick

"void transmigratus(void) {transmigratus();} // recursio infinitus" - larryvc

"It's much more practical to rely on the processing powers of the real debugger, i.e. the one between the keyboard and chair." - JW wek3

"When you arise in the morning think of what a privilege it is to be alive: to breathe, to think, to enjoy, to love." -  Marcus Aurelius

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2gig is marginal, but the install should run.

 

Mark,

By your own entries in this thread you have said that the new version works on Win10(beta), and several Win7 machines.  I know that it runs on Windows 8.1 from personal experience, and I have had no issues installing it on my machines here.  From what I have read you are only having the problem with one PC, so the 'problems' you are asking if Atmel knows about are the user.  I am not saying Atmels installer may have a problem, but there could be another issue here.

 

Most of the time when we get these issues there is something on the PC that is causing the hangup.  On the netbook, did you ever have studio running on it?  If yes, when you uninstalled it through the control panel, did you by chance uninstall dotNET buy accident?  If it's not in the list then you might want to try the other installer.  THe fact that it made it all the way to installing the user manuals before it croaked could be the help viewer is turned off in windows components.  Check that.

 

Over all the netbook is just fine for Studio.  I would update the memory to at least 4gig, and if your pocketbook can survive an 8gig upgrade do it.

 

JIm

 

Edit:

From another thread, this fellow installed the new version and seems that it went well:

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

Last Edited: Thu. Mar 12, 2015 - 02:13 AM
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Gentlemen, I really appreciate the help.  Larry, yours was a good idea, but at the time of failure, only 45 percent of the RAM was in use.  Jim, you make a good point that just because the 8.1 netbook is new (and virgin), doesn't mean that it wasn't born with some problem.  I tried several versions of Atmel Studio 6.x, some with the .NET stuff, and some without, I uninstalled and reinstalled .NET along the way,(and yes, I had internet connectivity), but I never had a single success, so no, it has never run Atmel Studio.  Oh, it was a good hunch, but no, the help viewer is working just fine; the other installs have failed at different places.  It appears that I will have to get another Windows 8.1 netbook, and hope for the best. :-(

 

Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Hmmmm..... Lemme think about this overnight. I do not have a win 8 machine, but I know where I can get one.

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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I've moved from AS 6.2 with the VisualMicro plugin, to free Microsoft Visual Studio 2013 Community edition with the free VisualMicro plugin.

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Update!

No, I have not installed anything....yet.

I am waiting for the Windows 8.1 machine to arrive.  I have been told it will be here Monday.

 

For this test the platform will be the following:

 

Dell Inspiron 530s

2GB RAM

DVD drive

2.8Ghz Intel Pentium Dual COre

Win8.1 for a 64bit system

 

I will connect the machine up, install the OS from scratch with nothing connected to it other than the internet, a mouse and keyboard...monitor as well

Then I will download Studio(lone revision back from the latest) from Atmel and run it as Administrator and see what happens.

 

I will post my results.

 

THEN, I will uninstall as per the instructions, and then download the latest Studio and attempt the install and post what happens.

 

Stay Tuned

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Interesting, that laptop has less RAM than mine, same speed and cores but Win7 here. See how well it performs with AS6 and Win8.1

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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Its not a laptop, it's a desktop PC.

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Ohhh blush

John Samperi

Ampertronics Pty. Ltd.

https://www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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WEll it looks like I have to build a machine.  My colleague dropped off an installation DVD of Windows 8/64

 

I will put it on the same machine I outlined above, but the processor runs at 1.6Ghz OH WELL.

 

Why do I get the feeling this will not go well.......

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Ok, the results are in.....

 

It took from 5pm untill 2am this morning for Windows to install, update, upgrade, and update again.  I made an image of the install in case I have to wipe the thing out.  I am not going through that again.

 

Apart from the fact that I find Windows 8.1 a horrible mess to use, it is running on the machine I spec'ed out above, and I must say running quite nicely.  THere is no anti-virus installed, and any firewall/security is whatever came with Windows

I had two USB errors in system manager that were fixed by uninstalling the two errors(they were the front panel USB ports) and then right clicking on the computer icon at the top of the tree and selected SCAN FOR CHANGES, the PC found the ports and loaded the drivers.

 

Ok, I go to the Atmel site and I download two files.  The latest installer WITHOUT the .NET as part of the package, and the USB installer update.

 

I have NO Atmel tools attached to the PC at this time

 

I then launched the Main Studio installer, and I did not make any changes to it.  I clicked YES or, I AGREE and let it do it's own thing.  No other input/changes.

 

The installation went through without a problem at all.

After the installation completed, I then ran the USB update, again I clicked YES, or I AGREE, and let it do it's thing.

Again, no issues

 

Once that completed I restarted the PC(just a habit I got into) and I then opened device manager and plugged my STK600 into a USB port.  IT was found, and listed under the Jungo driver.  I then plugged in my Atmel ICE, and it too installed, but a s a USB Composite device.  Same thing for the JTAG3, it too installed as a USB Composite device.

 

One the three were installed I launched Studio.  It reported that ASF was out of date so I clicked UPDATE.  After studio downloaded and started the update procedure I got my first error.  The installer cannot close Studio, and had to exit.  OK, no biggie so I closed studio and ran the ASF updater, clicked REPAIR, and let it go.  5 minutes later it was done.

 

Restarted Studio and went into VIEW>AVAILABLE ATMEL TOOLS and all three devices were there.  The STK600, the Atmel ICE and the JTAG3.

 

The whole Studio portion of this exercise took maybe an hour and a half tops, as I was doing other things elsewhere.  The one thing I want to stress is that I had no CRC, or any other errors during the installation of Studio, or the USB update.  The hiccup in the ASF update I have seen before, and I took a chance Atmel fixed it.

 

I am not saying that a download cannot be corrupted, nor am I saying that the install cannot have an issue, but IME 90% of the install issues are the result of something unique that the user is, or is not doing.

 

What I suggest to anyone that is planing on updating Studio is to use the non-.NET installer and follow it's cues.  If it wants the other package, it will tell you.

 

After all this work I sure as hell am not going to dismantle this machine so if you have any questions fire away laugh

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Wow, jgmdesign, that was a lot of work, thank you!  I am delighted that you achieved a good result.  In the meantime, I went down another road, and was not so lucky.

 

I was able to briefly borrow a coworker's personal laptop, a Toshiba Satellite i7 running Windows 8.1; quite a different beast from the netbook that I mentioned earlier as it is setup to quickly run Solid Works.  Unfortunately, the net result wasn't significantly different.

 

The first part of the installation went smoothly, as did the USB drivers, but I then received the dreaded, "CRC error: The file C:\Program Files\ATSAM4S2A.xml doesn't match the file in the entry's .cab file.  The medium from which you are running the setup may be corrupted; contact your software vendor."

 

At this point, I think that I will hang on to the two Windows 7 desktops that seem to have no issues running any of the versions of Atmel Studio.  For use in the field, the only laptop that I have that will run Atmel Studio is the old one onto which I have installed the Windows 10 Technical Preview, a shaky option at best.

 

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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There has to be something missing.  Are you SURE you are logged in as the administrator?

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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No extra logins have been established on these various machines, and when I run the installer, I always select, "Run as administrator."

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Okay, and for what it is worth, when I "Run as Administrator," I never get asked for an admin password.

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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km6xu wrote:

Okay, and for what it is worth, when I "Run as Administrator," I never get asked for an admin password.

You won't if you are logged on to an account with admin privileges.  You should if logged on as a normal user.  As far as I know, that's the only difference between them.

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Steve, yes, and I believe that that confirms that I have admin privileges on these PCs.

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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It's an oddity with Windows... You can have administrator privileges, but an installer will not run as if you do. That's why I suggested the right click, run as administrator.

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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jgmdesign wrote:

It's an oddity with Windows... You can have administrator privileges, but an installer will not run as if you do. That's why I suggested the right click, run as administrator.

That is by design.  With XP, when you used an admin account, all the programs you, or a hacker, ran had admin privileges.  Some people used an admin account routinely and then complained their machine was loaded with malware.  So starting with Vista, in order for a program to have admin privileges, it had to ask and be granted permission by the user.

 

Most programs these days that require admin privileges will ask automatically.  A few don't.  They will run without admin privileges and fail.  So it is a good idea to use "Run as administrator" when installing.

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km6xu wrote:

Steve, yes, and I believe that that confirms that I have admin privileges on these PCs.

If you have Windows Pro, it is easy to see your accounts and privileges.  I think you can do it with Windows Home, but it takes me a while of chasing my tail until I find what I'm looking for.  And I don't have Windows Home here, mainly for that reason.

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Hi1

I recommend reinstallation of Atmel Studio 6.2.

Of Cource you have to install USB Driver from Atmel,too

 

 

Br/Tapio

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Tapio, yes, I reinstalled the various versions (including one that isn't on Atmel's archive page) of 6.2 *many* times; sometimes uninstalling and reinstalling the USB drivers, and sometimes not doing so.

 

Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems

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Mark,

My offer(s) still stand smiley

 

Jim

I would rather attempt something great and fail, than attempt nothing and succeed - Fortune Cookie

 

"The critical shortage here is not stuff, but time." - Johan Ekdahl

 

"Step N is required before you can do step N+1!" - ka7ehk

 

"If you want a career with a known path - become an undertaker. Dead people don't sue!" - Kartman

"Why is there a "Highway to Hell" and only a "Stairway to Heaven"? A prediction of the expected traffic load?"  - Lee "theusch"

 

Speak sweetly. It makes your words easier to digest when at a later date you have to eat them ;-)  - Source Unknown

Please Read: Code-of-Conduct

Atmel Studio6.2/AS7, DipTrace, Quartus, MPLAB, RSLogix user

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Jim, you are incredibly generous!  I'll keep reminding the boss. :-)  Thanks -- Mark

Mark Walsh, Senior Product & Process Engineer, Altergy Systems