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JulianHigginson
PostPosted: Apr 25, 2012 - 03:08 PM
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Joined: Aug 16, 2005
Posts: 330


So, I installed Qtouch library and Qtouch composer. And now my install of Atmel studio 6 has no ASF.

I'm pretty sure ASF used to show up as installed in my extensions list, but now it's just not there. Either as something installed, or something installable.

I got some dialog when installing the Qtouch studio about an "invalid authorisation"? (or something like that? maybe a word like "reference" or something else) I dismissed it and kept going, then when I restarted studio6 to run with the new extensions, I noticed the ASF button was missing....

On further investigation, there was no trace of ASF anywhere in the IDE. even the old options in the start page to start a new project importing ASF examples is gone!



More fun - after a reboot, Atmel studio 6 again is crashing on any attempt to open a file or compile, and disabling VAssistX does not fix it.


Last edited by JulianHigginson on Apr 26, 2012 - 08:22 AM; edited 2 times in total
 
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mailtosarathy
PostPosted: Apr 25, 2012 - 04:00 PM
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Joined: May 01, 2009
Posts: 92


When application crash you may be prompted for a dialog saying Send Crash information to Microsoft. you can send it. (It will reach Atmel)

You can also generate Crash dump from the following ways,

1. If you have Windows 7 then from Task manager you will be able to generate crash dump
2. Using Dr. Watson (http://kb.acronis.com/content/2191)
3. Using Procdump (http://technet.microsoft.com/en-us/sysinternals/dd996900.aspx )

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JulianHigginson
PostPosted: Apr 26, 2012 - 01:58 AM
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Joined: Aug 16, 2005
Posts: 330


Cool - If it makes its way back to atmel eventually, and not just microsoft then I'll make a point of sending crash info whenever I'm prompted. I always figured the option to send crash info back to microsoft was going to be a waste of bandwidth.

I'm feeling like my particular problems are unusual and not related to anyone else's issues, so wondering if I should be just giving up on it working on my computer - my computer is a bit old (it's a centrino laptop unning XPsp3. It's about 7 years now I think!) and while it works OK (for everything except atmel studio, at least) I've been tempted to replace it anyway because it is pretty slow. running Eclipse for android development is pretty wait-y too. That, and I really like windows 7.


So - before I get a new laptop, any hints on how I can install ASF back into my copy of studio 6 when it doesn't recognise the existence of ASF any more? or is this going to be another uninstall/reinstall dance?

Also - I know this is the AVR forums, and I am really only planning on using atmel studio 6 for ARM development at the moment. Is there a better place I can get support and be involved with ongoing bug catching than this forum? At least this forum on avrfreaks is dedicated to atmel studio... The atmel ARM site is a bit of a quiet place, and there's not much going on with atmel studio 6 over there that I could find.


thanks, and sorry for the non-avr specific noise.
 
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OKB
PostPosted: Apr 26, 2012 - 03:20 PM
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Joined: Jan 29, 2007
Posts: 100
Location: Atmel, Trondheim

Crash reports that you submit via the windows reporting system go into a database at Microsoft. This database is available to us for bug-recreation, and statistics. I recommend you always report crashes. The frequency and severity give input to which order we should fix issues in...

Regarding ARM vs AVR in this forum: This is the traditional AVR forum yes, but we do need a place to vent issues and issue requests for the ARM support in Studio. For Studio this is currently the only place I know of, other than the Atmel support channels. There may be several opinions about this, but personally I heartily welcome what you dub "noise" Wink
 
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JulianHigginson
PostPosted: Apr 30, 2012 - 08:25 AM
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Joined: Aug 16, 2005
Posts: 330


Thanks OKB, glad you don't consider it noise because there really is no better site I've found for Atmel studio 6 discussion than here on the AVRfreaks site.

PS, I'm still really keen to hear any solution for getting ASF back into my installation of Atmel studio 6, without reinstalling everything.... Haven't managed to buy a new laptop yet.
 
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mailtosarathy
PostPosted: Apr 30, 2012 - 09:27 AM
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Joined: May 01, 2009
Posts: 92


Can you attache following files from Windows Temp folder?

AS5_MAINTMODELog*.txt
AS5_INSTALLLog*.txt
VSIXInstaller*.log

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JulianHigginson
PostPosted: May 01, 2012 - 06:05 AM
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Joined: Aug 16, 2005
Posts: 330


hello again!

I'll go and look for these later today... not so sure it would be a good idea to attach them to a post. do you have an email address or can I PM them?
 
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mailtosarathy
PostPosted: May 01, 2012 - 02:05 PM
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Joined: May 01, 2009
Posts: 92


You can send PM,
These are Atmel Studio installation log files, I think it may not have any sensitive information.

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JulianHigginson
PostPosted: May 01, 2012 - 02:25 PM
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Joined: Aug 16, 2005
Posts: 330


hmm... plenty of files in C:\WINDOWS\Temp
but nothing with the names you asked for.
 
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tsgd84
PostPosted: May 02, 2012 - 05:34 AM
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Joined: Oct 16, 2010
Posts: 138
Location: India

Try to find the temp folder that is specific to the logged on user. It could be "C:\Documents and Settings\<user_name>\Local Settings\Temp"

Where <user_name> is the logged on user in your win xp machine.

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Deena
 
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clawson
PostPosted: May 02, 2012 - 09:33 AM
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Joined: Jul 18, 2005
Posts: 62354
Location: (using avr-gcc in) Finchingfield, Essex, England

Quote:

Try to find the temp folder

I'd suggest a quicker way of finding your TEMP folder is:
Code:
C:\[i386_vc]>set | grep T*MP=
TEMP=C:\DOCUME~1\clawson\LOCALS~1\Temp
TMP=C:\DOCUME~1\clawson\LOCALS~1\Temp

C:\[i386_vc]>

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JulianHigginson
PostPosted: May 07, 2012 - 02:26 PM
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Joined: Aug 16, 2005
Posts: 330


found them! will PM now
 
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Skwit
PostPosted: May 08, 2012 - 08:39 AM
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Joined: Jun 21, 2002
Posts: 92
Location: Hilden, Germany

I would like to know as well how to get ASF back. Mine's missing too. I don't know how this happened.

kind regards,
Christian

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"It compiles! Ship it!"
 
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