myAtmel login error?

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Hello,

I have been trying to create a myAtmel account for a few days now, but I've run into some internal problems it seems. Has anyone else been experiencing issues with this service? I have created my account and verified my email, but when I try to log in I get an invalid username/password error. Additionally, trying to reset my password prompts an invalid user error.

 

I have emailed webmaster@atmel.com about this issue but I have not received a response. Maybe no one checks this email anymore. IDK, I can't download additional software from the Atmel Gallery within Atmel Studios without an account.

This post may not be relevant to this forum but it's a shot in the dark to get some support :\

 

Thanks

This topic has a solution.
Last Edited: Tue. Sep 26, 2017 - 01:46 AM
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I am having the same problem.  I always get a sign in failed message when I try to log in and update any tools / extensions from within atmel studio.  I also cannot login at gallery.atmel.com for direct download of extensions.

I have tried creating new accounts, changing my password, etc.

-Matt

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alchemy455 wrote:

I am having the same problem.  I always get a sign in failed message when I try to log in and update any tools / extensions from within atmel studio.  I also cannot login at gallery.atmel.com for direct download of extensions.

I have tried creating new accounts, changing my password, etc.

I'm glad that I'm not the only one. Hopefully this gets resolved soon!

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Hi,

 

we are working on resolving the issue.

This reply has been marked as the solution. 
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Login to the Atmel Studio gallery has been restored

:: Morten

 

(yes, I work for Atmel, yes, I do this in my spare time, now stop sending PMs)

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Wonderful, thank you for the update.

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I sent an email to Atmel webmaster and escalated to upper management. I am still not able to download the Atmel ARM GCC Tool Chain at the following link: http://www.atmel.com/tools/atmel...

I log in and the session doesn't stay logged in! 

Last Edited: Fri. Sep 29, 2017 - 04:23 AM
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I sent an email to Atmel webmaster and escalated to upper management.

Are you young and naive? Or do you actually think that anything will happen? surprise

John Samperi

Ampertronics Pty. Ltd.

www.ampertronics.com.au

* Electronic Design * Custom Products * Contract Assembly

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ngpatech wrote:
escalated to upper management.

How did you do that?