ATMEL Start Website Broken? Can we get a local version?

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I can not start a new project using start.atmel.com.  When I start a new project it gives the error "Unable to open new project wizard since no devices were found".  Anyone know how to report this or if Microchip/Atmel is trying to fix the issue.?

 

Will we ever get a local version we can install so we do not have to depend on the website?

 

 

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Last Edited: Mon. Oct 16, 2017 - 06:18 PM
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Matt_L wrote:
Anyone know how to report this or ...
From About in Atmel START and Support leads to Microchip Support.

http://www.microchip.com/support/hottopics.aspx

where one can file a support case.

 

"Dare to be naïve." - Buckminster Fuller

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Yup, it was down yesterday.  Seems to be up today though.

 

And of course after losing all day yesterday with their down server, then spending this entire morning configuring my new project via START, I get this cryptic message when generating the code:

 

Yes it's a free tool.  And yes it's garbage.  I cannot recommend Atmel START to any of my clients because of this nonsense.  For free tools and libraries stick with ASF3.  ASF4 is a nightmare.

 

 

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Found this in the ASF4 API Reference Manaual pdf.  Looks like Microchip acknowledges some very restrictive requirements between ASF4 versions and Start, while tossing out the ever hopeful carrot of  "one day we might support versioning to remove this restriction".  No mention of an offline version of Start like the OP requested though.

 

 

With ASF3 you have complete control - no web based tool dependencies or issues when the web based server is down, and versioning already support in the IDE.  But instead you get code bloat.

 

Atmel/Microchip - if you are reading this, you need to make ASF4 and Start version aware as a priority, and implement something to keep the web server running reliably.  Or better yet give us an offline version of Start like the OP requested.  It's a huge problem when you upgrade Start on the web and it breaks my ability to use it with my many projects under development.  It really feels like Microchip is intentionally driving away commercial customers with this half implemented solution.

Last Edited: Wed. Oct 18, 2017 - 01:43 PM